Help I have just upgraded my Dialup connection to Broadband When I try to check for updates for my AVG Free Edition Anti Virus I get a Message saying that The Proxy server connection failed. Could someone advise me what to do. I am running Windows XP.
Thanks
Big Geoff

Uninstall and reinstall AVG


You have no problem connecting to the Internet right?

Hi thanks for quick response I tried that still the same, Ye no problems connecting to Internet

Try....

Perform following procedure:

* run AVG Control Center
* mark the Update Manager component -> Settings (button in the bottom of AVG Control Center or an item in context menu (right-click by the mouse)
* if you are using a Proxy server, set appropriate values on the proxy tab.
* if you are using a dial-up, set it on the Dial-Up tab.
* check your firewall settings, the avginet.exe and avgcc.exe applications must be allowed to connect itself to the internet

Are you using AVG 7.5?

One other thing if that does not work....Navigate to this folder and post the log...

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\

Thanks jwinathome followed instructions and its worked. Much appreciated
Big Geoff

Great!