My network is starting to act funny. For some reason, no network locations are appearing on the PC that I'm using. It can still connect to the internet though. I have a static IP, and Quest Hi-Speed DSL, and my modem's model is Actiontec GT701-WG. All the computers on my network run Windows XP Pro. It's been like this for a while, and I've been trying to fix it myself, and finally figured out it was time to get some help...

Here's some helpful pictures to help you help me.









Please respond ASAP, I may need to do a backup soon...

Um, be more specific, what is it doing odd, It might help to just unplugg all your devices and turn them back on from the wall jacks to the computers, It resets the network

this sounds like the machines are all on the same network and correct IP address structure but not in the same workgroup. Have a look and see if all of the machines are set to the same workgroup or domain depending on your setup.

Also why is the DNS address of the local machine set to a address outside of your local network. Try setting this to 192.168.0.1 and see if that helps to resolve the name issue.
What you will notice if this is set incorrectly you will not be able to connect to a machine using it's name. If you know the IP address of the other machines try connecting to them using \\xxx.xxx.xxx.xxx\ where xxx.xxx.xxx.xxx is the IP address of the other machine.

I've tried your DNS fix, all PCs are on the same workgroup, and I've unplugged the devices and plugged them in, last time I did so I waited an hour. Still not working.

I ran a network diagnostics scan, and got the following results.

Internet Service
- Default Outlook Express Mail mail.carringtonfamily.com / mail.carringtonfamily.com FAILED
InBoundMailPort = 110
+ InBoundMailServer = mail.carringtonfamily.com (FAILED)
Pinging mail.carringtonfamily.com [209.161.19.3] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 209.161.19.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
InBoundMailType = POP3
Successfully connected to mail.carringtonfamily.com port 110
OutBoundMailPort = 25
+ OutBoundMailServer = mail.carringtonfamily.com (FAILED)
Pinging mail.carringtonfamily.com [209.161.19.3] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 209.161.19.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
OutBoundMailType = SMTP
Successfully connected to mail.carringtonfamily.com port 25
Default Outlook Express News Not Configured
Internet Explorer Web Proxy Not Configured
Computer Information
- Computer System KIDSROOMPC2
AdminPasswordStatus = 3
AutomaticResetBootOption = FALSE
AutomaticResetCapability = TRUE
BootOptionOnLimit = 0
BootOptionOnWatchDog = 0
BootROMSupported = TRUE
BootupState = Normal boot
Caption = KIDSROOMPC2
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = -360
DaylightInEffect = TRUE
Description = AT/AT COMPATIBLE
Domain = MSHOME
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = BUYMPC
Model = D845GRG_
Name = KIDSROOMPC2
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 1
PartOfDomain = FALSE
PauseAfterReset = 3932100000
PowerOnPasswordStatus = 3
PowerState = 0
PowerSupplyState = 3
PrimaryOwnerName = Carrington Family
ResetCapability = 1
ResetCount = -1
ResetLimit = -1
+ Roles
LM_Workstation
LM_Server
Print
NT
Potential_Browser
Master_Browser
Status = OK
SystemStartupDelay = 30
SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect
SystemStartupSetting = 0
SystemType = X86-based PC
ThermalState = 1
TotalPhysicalMemory = 804044800
UserName = KIDSROOMPC2\Nicholas
WakeUpType = 6
- Operating System Microsoft Windows XP Professional
BootDevice = \Device\HarddiskVolume1
BuildNumber = 2600
BuildType = Uniprocessor Free
Caption = Microsoft Windows XP Professional
CodeSet = 1252
CountryCode = 1
CreationClassName = Win32_OperatingSystem
CSCreationClassName = Win32_ComputerSystem
CSDVersion = Service Pack 2
CSName = KIDSROOMPC2
CurrentTimeZone = -360
DataExecutionPrevention_32BitApplications = FALSE
DataExecutionPrevention_Available = FALSE
DataExecutionPrevention_Drivers = FALSE
DataExecutionPrevention_SupportPolicy = 2
Debug = FALSE
Description = Kid's Room PC 2
Distributed = FALSE
EncryptionLevel = 168
ForegroundApplicationBoost = 2
FreePhysicalMemory = 474380
FreeSpaceInPagingFiles = 864524
FreeVirtualMemory = 2054348
InstallDate = 10:08:06 AM 8/5/2005
LargeSystemCache = 0
LastBootUpTime = 4:01:19 PM 4/13/2007
LocalDateTime = 4:05:27 PM 4/13/2007
Locale = 0409
Manufacturer = Microsoft Corporation
MaxNumberOfProcesses = -1
MaxProcessMemorySize = 2097024
Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
NumberOfProcesses = 36
NumberOfUsers = 2
OSLanguage = 1033
OSType = 18
Primary = TRUE
ProductType = 1
QuantumLength = 0
QuantumType = 0
RegisteredUser = Carrington Family
SerialNumber = 76487-OEM-0011903-00108
ServicePackMajorVersion = 2
ServicePackMinorVersion = 0
SizeStoredInPagingFiles = 1134948
Status = OK
SuiteMask = 272
SystemDevice = \Device\HarddiskVolume1
SystemDirectory = C:\WINDOWS\system32
SystemDrive = C:
TotalVirtualMemorySize = 2097024
TotalVisibleMemorySize = 785200
Version = 5.1.2600
WindowsDirectory = C:\WINDOWS
- Version 5.1.2600
Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
Modems
- Network Adapters [00000008] Intel® PRO/100 VE Network Connection FAILED
Caption = [00000008] Intel® PRO/100 VE Network Connection
DatabasePath = %SystemRoot%\System32\drivers\etc
- DefaultIPGateway = 192.168.0.1(Same Subnet) (PASSED)
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Description = Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DHCPEnabled = FALSE
DNSEnabledForWINSResolution = FALSE
DNSHostName = KIDSROOMPC2
- DNSServerSearchOrder = 192.168.0.1 (PASSED)
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 8
- IPAddress = 192.168.0.3 (FAILED)
Pinging 192.168.0.3 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:07:E9:ED:D0:59
ServiceName = E100B
SettingID = {74CBDEB6-2CBF-409A-8317-FDFF4C20493B}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- Network Clients
- Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
- Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
- Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK

Someone please reply, this problem is starting to bug me.

Someone PLEASE give me a suggestion! I really need to use my network!

Disconnect the router from the wall power.

Leave it unplugged for thirty seconds replug it in.

let us know the results.

Are you using a D Link router?

Question one: No difference.
Question two: No.

On the back of most routers there is a reset button (inset, normally red) if you have not reset the router yet, try this next:

with the router powered on push and hold the reset button in for 15 seconds.

Warning this will reset the router to factory defaults and you will have to re configure the router again.

I have already tried this, and it hasn't done any good.

Also, as it is unclear in the main post, this problem is only occuring on one computer on my network, and unfortunately it is my main one. The other computers networks work fine.

I went through the list again, saw something I missed before:



Is this the adapter on the computer with problems?

If it is check the network card or if you have another card, see if that one works correctly.

Also check the ends of the cable to the machine that has problems.

Since you've got ping errors, you're not connecting to the web.

I'd suggest running the New Connection Wizard and the Network Setup Wizard on each computer (after disabling the current connections) - in addition to resetting your router. Make sure that you use the same Workgroup name on each system - and that you have different computer names.

Leave everything else at the default/automatic settings - once that's done (if you still can't connect) then there's some other issues that will have to be dealt with.

Usasma, I am using the computer with the problems to connect to the internet and post these topics, so I am connected to the internet. Oldf@rt, I know the network card is OK because I used a Linux Live CD and I got a good network connection there. (I always refrain from opening the computer up if I can help it, who knows how much I could screw stuff up...)

have you checked the winsock files yet?

If you have not, here is a link to a utility that will let you see what is being used. It can totally hose your connection if you attemp changes with it, so please be careful;


http://cexx.org/lspfix.htm

Ran the utility, no problems found.

*Just starting an email subscription, ignore this post*

Have you checked the firewall settings on the OTHER computers?

Also back to the beginning I saw the subnetmask in the router as 255.255.255.255, i believe it should be
255.255.255.0

Can you back slash to any of the PCs? \\computer name

The firewall settings on the other computers are ok, and the buddy who set up the network for me placed a password on the router settings so I can see them, just can't change anything.

Come on, someone PLEASE help me...

Have you disabled the firewall completely just to see if you can see the connections? Also have you tried to reinstall the network on your PC? Kill it and start again.

Didn't work...

Can you access the other PCs from your PC ? The other pCs can acess your PC is that right?

My computer can NOT see the other PC's, but the other PC's can see me.

1)What firewall are you using?
2)Can you back slash to one of your PCs? \\pc name
Ive about run out of ideas found this site which might be worth a look http://lrs.ed.uiuc.edu/nethandbooks/net-tr...e-shooting.html

1) Either the standard MS XP firewall or no firewall.
2) What does backslashing mean? I can't connect, does it mean telling you one of the PC names? \\mainofficepc3

And I looked at that site, that's for Mac, not Windows.

Sorry about the site. Back slash means trying direct path through to a PC so \\your Pc name
your PC name being the computer name of the PC you want to acsess.

Ok, so that would be a no then.

bump

Are you able to ping the following address from the problem computer?
127.0.0.1
THis will test to see if your TCP/IP stack is hosed or not.

ALso try running this command from a DOS prompt
netsh winsock reset catalog

You will be prompted to restart the PC after the command finishes.

The ping works great, and the command didn't do anything.

i know you have tried the winsock util but have you tried this version of it
http://www.snapfiles.com/get/winsockxpfix.html

also have you buy change tried to createing a network boot disk on one of the computers and using it to creater the setting on the other computers? this only ever resolved a problem for me once before but you never know what you will find out

let me know what happens