i am a complete computer novice. i have been having some problems with the computer and the maufacturer told me that maybe i should reconfigure my zone alarm free software, i can't work out how to do this.[i also have norton anti virus and addaware installed]

What problems have you been having?

the computer won't switch off through the normal start ,swich off manner and my internet connection seems to switch off by itself if left unattended

That doesn't sound like a problem caused by Zone Alarm.... it sounds like spyware.

This may help your switching off problem:

1. Click Start, and then click Control Panel.
2. In Control Panel, click Performance and Maintenance, and then click Power Options.
3. Click the APM tab.
4. Check to select the Enable Advanced Power Management Support check box, and then click OK.

thanks but i couldn't find Power Options under Performance and Maintenance

Power Options may also be found under the Control Panel (no Performance and Maintenance) depending on your settings and version of Windows.