Welcome to BC
SelinaLee. It could be that your dns cache is full. This happens when you are downloading frequently. Please do the following :
Please rund any of the above speedtest than :
START RUN type
CODE
ipconfig /flushdns
(copy paste this) Reboot and try the speedtest again.
also try this :
CODE
Clean your Cache and Cookies in IE:
* Close all instances of Outlook Express and Internet Explorer
* Go to Control Panel > Internet Options > General tab
* Under Browsing History, click "Delete".
* Click "Delete Files", "Delete cookies" and "Delete history"
* Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
* Go to Tools > Options.
* Click Privacy in the menu..
* Click the Clear now button below.. A new window will popup what to clear.
* Select all and click the Clear button again.
* Click OK to close the Options window
* Clean other Temporary files + Recycle bin
* Go to start > run and type: cleanmgr and click ok.
* Let it scan your system for files to remove.
* Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
* Press OK to remove them.
Also post which safety software you are using such as antivirus and firewall
Are you using a download manager?
