hi, i had to reinstall office on my friend's computer after she lost it. i opened up outlook pro 2003 and i get this wierd sign-in process that keeps coming up & wont accept username/pw or cancel. i have to ctrl alt del to end this sign-in and then outlook crashes too. i dont know where its coming from or how to get outlook working correct. i have never used it. i'll post a pic of what i see.

anymore info needed? let me know.

Hi lunaz and Welcome to Bleeping Computer,

Have a look at this M$ Article; How To Get Help With MSN.

hi, the link dont help much i cant use the @msn.com email she has. should i just have her call tech & they fix for her?

shame cant get her to use linux lol. she proly needs all this for work tho

Perhaps this article, Microsoft Office Outlook 2003 will help.

If you login in the msn through the webpage is than the username / password accepted?Is this the official login at msn? Have you scanned this PC on malware?

i scanned the pc with avg 7.5, spybot 1.4, ad aware personal 1.06 all updated. they all came up clean or with tracking cookies which i deleted although spybot came back with 3 entries like: microsoft.windows.securitycenterfirewall....settings, i read that they were alerts to things changing in hte security center so i told sb to exclude these. before scanning i turned on the windows firewall & got her avg so i figured that wa what changed.

are u saying i have to keep her logged in @ msn/hotmail web page to keep outlook from bringing that thing up? i don't like the sound of that o_o

is there anything else i should be looking for? will read those articles u posted.

What you should try is to login with your username and password on the website to whether that is ok. Also read this

well after much messing around i still cant get it working. we went back to her place & tried it.he uses bresnan online, i followed the directions from msn & its no go. error sending/recieving. cant do pop3 or http.

cant get it workin @my house either i use qwest.

There should be something in this Article that will help; How to Troubleshoot Internet E-mail Configuration in Outlook.

i got my email @my domain working but i still cant get any @msn.com email addys working,i read u cant unless u use thunderbird & an extension & even thats buggy.

should i just tell her to ditch that addy & get her own domain name?
i only use my msn addy for gaim.

how do we make that pop up thing go away? i get it too when i try to make msn.com addys work