hello,
I bought a new laptop and am eligable for a free upgrade to Vista. However whenever I go to fulfill the upgrade, I get a message:
"An internal error has occurred. Please try again later".
It's through Toshiba...... what should I do? Should I just conctact Toshiba?
help,
Jess
Full Version: Express Upgrade Program
Hi Jess.
I take it you're using the Toshiba Upgrade Redemtion Site?
It's probably just a server error. (busy or down). You could try again later, do it by mail or by phone.
You have until 3-15-07 to redeem it. More info here if you need it.
According to Toshiba, you'll get your cd "when available", whatever that means. They say 6-8 weeks.
I take it you're using the Toshiba Upgrade Redemtion Site?
It's probably just a server error. (busy or down). You could try again later, do it by mail or by phone.
You have until 3-15-07 to redeem it. More info here if you need it.
According to Toshiba, you'll get your cd "when available", whatever that means. They say 6-8 weeks.
From the Toshiba site:
QUOTE
How can I redeem my upgrade to Vista™?
You have the following 3 options to redeem your upgrade
1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com
2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918
3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602
You have the following 3 options to redeem your upgrade
1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com
2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918
3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602
QUOTE(usasma @ Jan 13 2007, 07:07 AM) 
From the Toshiba site:
QUOTE
How can I redeem my upgrade to Vista™?
You have the following 3 options to redeem your upgrade
1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com
2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918
3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602
You have the following 3 options to redeem your upgrade
1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com
2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918
3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602
usasma,
do you know if you need to pay for the Vista Upgrade? I was told I didn't....
Check out the link that HitSquad provided ( http://www.toshibadirect.com/td/b2c/ebtext...aExpressUpgrade )
There's a table near the bottom that summarizes what's free and what's not.
There's a table near the bottom that summarizes what's free and what's not.
Thanks man. I submitted my order but now I get an error message saying my order is not valid or something like it! Grrr.... the trials one must go through
You shouldn't be able to order it prior to the release of Vista on January 30th.
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