Hello BleepingComputer Friends,

I have been having this problems after the cable company (InsightBB.com) updates the DNS to my modem. The router (a Hawking HWR54G) allows access to the internet to the LAN pc's, but wirelessly it only allows the configuration address (192.168.1.254) to be accessed, wuth no internet.

The settings handed down by the ISP have a subnet mask of 255.255.252.0. Which is weird because before I always saw the standard 255.255.255.0, and this is the default that the router wants to use.

I have access to other working DNS servers, but I do not know what to do to get the internet working wirelessly, except for the ISP to update their settings in a couple days.


Please Help.

I'd suggest manually changing the TCP/IP settings in the wireless device.

Use 192.168.1.51 (just a suggestion - it doesn't matter as long as the last set of numbers isn't repeated in any other device on your network).

Reset the subnet mask to 255.255.255.0

The gateway is most likely 192.168.1.1 (you can check this on one of the other computers.

Use the DNS server that's listed on the other computers also.

Thanks John,

I will give it a shot and let you know the results.

Is there a conflict if my isp uses subnet mask 255.255.252.0, then I try to use 255.255.255.0 for my local network?

One of the purposes of your router is to translate the internal IP addresses to the external IP addresses that your ISP uses. The subnet mask refers to your internal network - I can't imagine why it would be needed on a home network

Here's some links with more info: http://xtronics.com/reference/ip-subnetmasks.htm
http://www.net.princeton.edu/iprouters.html


Unless there's a specific need for a "non-standard" subnet mask on your internal network, I'd suggest going with the defaults. The network settings that you have seem to be a bit wrong - so a return to the defaults is the first step in troubleshooting.

It may not help things - but at least you'll know where the problem lies. And, if needs be, you can reset the subnet mask to their default easily enough.

How can I reset the subnet mask provided by the isp to 255.255.255.0, I really think this is the problem?

You have to locate the wireless connection in your network connections (Control Panel). Then right click on it and select Properties. Scroll down in the next window until you see "Internet Protocol (TCP/IP)" select it and click on Properties.

In the next window will be a bunch of IP addresses. Write them down for future reference. Then just click on the 2 areas where it says "automatically detect..." then click on OK to exit. You may have to reboot for the changes to take effect.

This'll reset all the TCP/IP settings to default - so it may be all that you need. If not, you can go back in and re-enter the numbers that you wrote down.

I will upload a pic of the settings in the router, please check them for conflicts. My temporary solution I am going to try is because the wired lan works, just connect an access point to one of the 4 ports and have that rebroadcast the signal. Hopefully this will be strong enough.

The weird thing is that the internet worked wirelessly for a couple hours after I power cycled the router and the modem. After I turned my laptop off and started it up agian, Insight changed their settings and now all I can do is talk to the router wirelessly. Possibly just an incompatability of the router.

I will try all the settings you suggested.