my toshiba cd/dvd burner suddenly developed a problem?it will only burn cds and not dvds.when i try to burn a dvd it freezes.i have tried with dvd-r and dvd-rw.any ideas?oh and also i just recently installed a new motherboard,but i think i have burned dvds since the,now just this last week is when the problem started.it doesnt matter which proggie i use to burn em.

Oh wow! Do I feel your pain or what!? I spent 4 hours on this problem in the Charlotte, NC airport trying to copy pics of my grandkids to a CD. Just as we boarded the plane I found the solution.

Toshiba uses a drive that can only function as a CD or as a DVD - not both. So you've got to switch between the modes to get the functionality. To do this, got to My Computer and right click on the CD/DVD drive and select "Properties".

Next, select the last tab (it says something like recording or CD recording. In that tab will be a check box to enable CD recording. Uncheck the box, and click OK to exit the dialog. I can't recall if it needs a reboot or not. You'll use this "trick" to switch between CD and DVD recording.

This presumes that you've loaded the appropriate software to run the DVD drive from your Toshiba disks.

If this doesn't fix it, then further troubleshooting is called for.

ill give that a try.it all worked fine till awhile ago and i have never set anything on my toshiba when i first installed it a month ago.then i upgraded my motherboard and its been since then.ill let you know what happens.thnxs

tried that,but there wasnt a last tab that said anything about recording.its only a month old,could it be bad,if it just burns cds and not dvds? could it possibly be my dvds? any other ideas?

We'll need more info about your system (make and model) before we can suggest other things.

When you reloaded your system, did you install the Toshiba drivers?

hmmm i dont think i did. my system is a mainboard mother,amd 2200 processor and 512mb ram.1 memorex dvd rom and 1 toshiba dvd burner.c media 3d sound card.i dont know the graphics card.where would i get the toshiba drivers? oh and winxp pro.

The Toshiba drivers should be included with the CD's that came with the system. Toshiba uses a "strange" DVD-RAM drive that needs these drivers to function properly.

hmmm i dont remember any cd when installed, ill have to look around thnxs for the replies and help.

I believe that they are included on the Toshiba image that they give you (I got 2 CD/DVD's with my M45).

As I recall, there were several options during the install routine that could have affected this.

Have you checked your Device Manager (Start...Run...type in "devmgmt.msc" (without the quotes) and press Enter) for any red x's or yellow !'s?

i checked no yellows or red xs.thanks for your help john.i solved the problem by buying a new dvd dual layer burner a liteon.and i also changed it so my burner is the master and dvd rom as slave.