Hi, before I explain my problem, I want to thank you for helping and reading.

Ok, I am a broke college student and I emphasis the word broke.

I have a Dell Inspiron 9300 Laptop that has been refurbished... therefore my warranty was only 2 months and its past the date. I had this 1 line through the middle of my computer but now it has recently turned into 3.

I'm not horrible at maintaining my laptop but I have accidently dropped it by a foot once and I keep it on my bed and desk. However, I really don't think that's the problem.

Here's a picture below:


Well crap, the picture doesn't show the lines. But there are two cyan (light blue ones) and 1 red one. They seem to be dotted (pixelated) but from afar look solid.

Please please write back here at what the problem is or email me back at xxxxxxxxxxxxx If I have to replace something, I could use suggestions on who to contact or what to get. I live in Dallas, TX.

Thanks, Suzy.



Mod Edit: E-mail address was removed for your safety. Please, do not post your E-mail address in an open forum. This could lead to a lot more SPAM in your inbox, than you might want. ~tg

First of all welcome at BC. Let´s see if we can help you. YOU can do the following :

Update your videocard drivers

But I am afraid there is a crack in your screen which causes the lines.

When it dropped where did it fell on ?

No. 1: Don't remember when or where I dropped it. It was a while back and No 2: How do you update your drivers?

Suzy

Yes, These lines are caused by a small crack in the screen the crack makes the colors run out of sink so unless your going to go to a professional computer store to get it fixed then you I am afraid are stuck with the lines. But 1 last thing was the orignal 1 line there before you dropped it?