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RickyC
Hi -

Please help.

I have managed to get infected with the Virus Burster annoying thing (I think it is a Zlob variant) that keeps popping up in my tray to tell me that I need virus software - when you click the balloon it takes you to Virus Burster website.

I have tried uninstalling, deleting and rebooting.
I have tried running Sophos anti virus, Ad Aware SE, Spybot S&D but it is still there.

Any help or advice gratefully received.

RC

Inspiron 9300
Windows XP
jgweed
BC has just issued a self-help guide for the removal of Virusburster:

http://www.bleepingcomputer.com/forums/topic70074.html

This will walk you step-by-step through the removal process.
Regards,
John
eaton9999
Thank you for the info in this post. I was able to remove the Virusburster occurance by following it. Though I didn't find any of the keys nor files/folders to remove I was still successful. My HJT, RAPPORT and COMBOFIX logs are appended below.

If you are able to inspect my HJT file for anomalies still remaining I'd be grateful.

Thanks again!

+++
HJT LOGFILE FOLLOWS:

Logfile of HijackThis v1.99.1
Scan saved at 12:32:44 PM, on 11/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Apache\bin\ApacheMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Apache\bin\httpd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Apache\bin\httpd.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\All Users\Documents\downloads\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {274c0420-ebe0-4f1d-b473-edd1aa9b85dd} - C:\Program Files\iVideoCodec\isaddon.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [AVG7_RegCleaner] C:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe /NoDialog
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache\bin\ApacheMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1157063526545
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1157074871078
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://viewers.multicastmedia.com/common/m...MINIBrowser.CAB
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...866/mcfscan.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apache2.2 - Unknown owner - C:\Program Files\Apache\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

+++++
RAPPORT LOGFILE FOLLOWS:

SmitFraudFix v2.119

Scan done at 11:56:31.17, Wed 11/08/2006
Run from C:\Documents and Settings\Dave\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{11853d5f-f894-4cc7-bbc3-fc7a9dcfd896}"="bonspells"

[HKEY_CLASSES_ROOT\CLSID\{11853d5f-f894-4cc7-bbc3-fc7a9dcfd896}\InProcServer32]
@="C:\WINDOWS\system32\okkmtv.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{11853d5f-f894-4cc7-bbc3-fc7a9dcfd896}\InProcServer32]
@="C:\WINDOWS\system32\okkmtv.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\okkmtv.dll -> Hoax.Win32.Renos.gen.i
C:\WINDOWS\system32\okkmtv.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\Program Files\iVideoCodec\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

+++++
COMBOFIX LOGFILE FOLLOWS:
Dave - 06-11-08 12:09:30.59 Service Pack 2
ComboFix 06.10.19 - Running from: "C:\Documents and Settings\Dave\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-10-08 to 2006-11-08 ))))))))))))))))))))))))))))))))))


2006-11-08 11:56 2,590 --a------ C:\WINDOWS\system32\tmp.reg
2006-10-31 21:46 18,816 --a------ C:\WINDOWS\system32\drivers\dvd43llh.sys
2006-10-20 08:13 20,640 --------- C:\WINDOWS\system32\drivers\PxHelp20.sys
2006-10-20 08:13 109,568 --------- C:\WINDOWS\system32\pxinsi64.exe
2006-10-20 08:13 108,544 --------- C:\WINDOWS\system32\pxcpyi64.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-11-08 12:07 -------- d-------- C:\Documents and Settings\Dave\Application Data\AVG7
2006-11-05 11:55 -------- d-------- C:\Program Files\Quicken
2006-11-05 11:46 -------- d-------- C:\Program Files\Common Files
2006-11-05 11:45 -------- d-------- C:\Program Files\Common Files\Palo Alto Software
2006-11-05 11:45 -------- d-------- C:\Documents and Settings\Dave\Application Data\Intuit
2006-11-05 11:40 -------- d--h----- C:\Program Files\InstallShield Installation Information
2006-11-05 11:40 -------- d-------- C:\Program Files\Common Files\Intuit
2006-11-05 10:44 -------- d-------- C:\Program Files\Apple Software Update
2006-10-31 21:46 -------- d-------- C:\Program Files\dvd43
2006-10-31 12:33 -------- d-------- C:\Documents and Settings\Dave\Application Data\Ahead
2006-10-31 12:29 -------- d-------- C:\Program Files\Mozilla Firefox
2006-10-31 12:23 -------- d-------- C:\Program Files\Common Files\Ahead
2006-10-31 12:16 -------- d-------- C:\Program Files\Nero
2006-10-31 12:14 -------- d-------- C:\Program Files\Ahead
2006-10-31 10:48 -------- d-------- C:\Program Files\DivX
2006-10-31 09:57 -------- d-------- C:\Documents and Settings\Dave\Application Data\VSO_HWE
2006-10-31 09:23 -------- d-------- C:\Program Files\X Software
2006-10-31 09:20 -------- d-------- C:\Documents and Settings\Dave\Application Data\Mozilla
2006-10-26 21:36 -------- d---s---- C:\Documents and Settings\Dave\Application Data\Microsoft
2006-10-20 08:15 -------- d-------- C:\Documents and Settings\Dave\Application Data\DivX
2006-10-18 10:26 -------- d-------- C:\Program Files\Netgear WGX102 Configuration Utility
2006-10-18 10:25 -------- d-------- C:\Program Files\QuickTime
2006-10-18 10:25 -------- d-------- C:\Program Files\iTunes
2006-10-18 10:25 -------- d-------- C:\Program Files\iPod
2006-10-10 09:39 -------- d-------- C:\Program Files\Better File Series
2006-10-06 09:49 -------- d-------- C:\Program Files\WinZip
2006-10-05 09:12 -------- d-------- C:\Program Files\MSECache
2006-10-05 09:12 -------- d-------- C:\Program Files\Microsoft Office
2006-10-05 09:12 -------- d-------- C:\Program Files\Common Files\Microsoft Shared
2006-10-03 09:40 -------- d-------- C:\Documents and Settings\Dave\Application Data\Help
2006-10-02 10:04 2837998 --a------ C:\Documents and Settings\Dave\Application Data\NMM-MetaData.db
2006-10-02 10:04 -------- d-------- C:\Documents and Settings\Dave\Application Data\Nokia Multimedia Player
2006-10-02 09:09 -------- d-------- C:\Documents and Settings\Dave\Application Data\Apple Computer
2006-09-30 10:53 -------- d-------- C:\Program Files\nLite
2006-09-29 09:53 -------- d-------- C:\Program Files\Smart Projects
2006-09-28 10:12 -------- d-------- C:\Documents and Settings\Dave\Application Data\DataLayer
2006-09-28 10:09 -------- d-------- C:\Documents and Settings\Dave\Application Data\Nokia
2006-09-28 10:07 -------- d-------- C:\Program Files\DIFX
2006-09-28 10:06 -------- d-------- C:\Program Files\Nokia
2006-09-28 10:06 -------- d-------- C:\Program Files\Common Files\PCSuite
2006-09-28 10:06 -------- d-------- C:\Program Files\Common Files\Nokia
2006-09-28 10:06 -------- d-------- C:\Documents and Settings\Dave\Application Data\PC Suite
2006-09-26 13:44 -------- d-------- C:\Program Files\PC MightyMax
2006-09-25 23:16 -------- d-------- C:\Program Files\Electronic Arts
2006-09-25 09:08 -------- d-------- C:\Program Files\Digital Immersion Software
2006-09-24 23:36 -------- d-------- C:\Documents and Settings\Dave\Application Data\WeatherStudio Desktop
2006-09-24 19:08 -------- d-------- C:\Program Files\RegCleaner
2006-09-22 22:54 -------- d-------- C:\Program Files\Apache
2006-09-20 11:22 -------- d-------- C:\Program Files\MySQL
2006-09-15 11:59 -------- d-------- C:\Documents and Settings\Dave\Application Data\Adobe
2006-09-13 00:01 1084416 --------- C:\WINDOWS\system32\msxml3.dll
2006-09-10 09:54 -------- d-------- C:\Program Files\FlexiSIGN-PRO 7.5v4
2006-09-08 09:03 47360 --a------ C:\WINDOWS\system32\drivers\Pcouffin.sys
2006-09-04 21:14 223 -rahs---- C:\MSDOS.SYS
2006-09-01 22:00 60416 --a------ C:\WINDOWS\ALCFDRTM.EXE
2006-08-31 21:56 1418 --a------ C:\Documents and Settings\Dave\Application Data\AdobeDLM.log
2006-08-31 21:56 0 --a------ C:\Documents and Settings\Dave\Application Data\dm.ini
2006-08-31 17:16 0 -rahs---- C:\IO.SYS
2006-08-31 17:16 0 --a------ C:\CONFIG.SYS
2006-08-31 17:16 0 --a------ C:\AUTOEXEC.BAT
2006-08-31 01:09 62 --ahs---- C:\Documents and Settings\Dave\Application Data\desktop.ini
2006-08-25 10:45 617472 --a------ C:\WINDOWS\system32\comctl32.dll
2006-08-21 07:21 16896 --a------ C:\WINDOWS\system32\fltlib.dll
2006-08-21 04:14 23040 --a------ C:\WINDOWS\system32\fltmc.exe
2006-08-16 06:58 100352 --a------ C:\WINDOWS\system32\6to4svc.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"PcSync"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\PCSync2.exe /NoDialog"
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\Lib\\NMBgMonitor.exe\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SoundMan"="SOUNDMAN.EXE"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"AVG7_EMC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgemc.exe"
"AVG7_RegCleaner"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgregcl.exe /BOOT"
"PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE -startup"
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe"
"dvd43"="C:\\Program Files\\dvd43\\dvd43_tray.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000004

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\AppleSoftwareUpdate.job

Completion time: 06-11-08 12:11:34.92
C:\ComboFix.txt ... 06-11-08 12:11

+++END OF POST+++
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