A few months ago. I noticed my regular CD-RW/ROM DVD drive suddenly quit working with the yellow circle and exclamation mark. That CD-Drive came with my Dell Inspiron 8600 which runs XP Pro- SP2. At this point my computer detects no CD/DVD Drive. I have a floppy drive that uses the same bay in the laptop it works fine. Awhile after I noticed this, I shut it down and when I booted it I got the blue screen- Unmountable Boot Volume message. I shut down and it rebooted fine. Interestingly enough I got this message a month earlier- the last time I remember the CD drive working. Below are some things I've done to no avail.
My question is two-fold- 1) Does anyone have a new solution or advice? 2) Does anyone know how to do a reinstall of Windows XP without a working CD-Drive?
Things I've checked/ done:
New CD-Drive- I actually have tried two others. One internal a Sony DW-Q58A that I bought from Dell- results no drive detected. Thinking it was a motherboard issue I bought an External CD Drive HP 740e-RF- results no drive detected. This uses a USB port and should be detected fine. Both drives work on other computers.
Refresh and Update BIOS- I called Dell support- no help. They even had me reload and update BIOS.
Reinstalled Driver for Sony CD Drive- When I tried to reinstall driver the message came up asking to overwrite the driver already there. I said yes and clicked the installed driver. Another error message came up saying "No match drive detected- the utility is for Sony DVD RW DW-Q58A. Detected Drives: (none listed)"
Manually installed software that came with new Sony Drive- Thinking drivers were on the CD that came with the Sony CD/DVD Drive I manually (using a USB storage drive) installed the Sonic software.
Uninstalled all CD/DVD software- Thinking some software was conflicted I uninstalled ALL CD-DVD related software. The only thing uninstallable was DVD Sentry.
Cleaned out drive bay- I used compressed air to clean out drive bay.
Two coincidences-
1) Around the time it stopped I had Lavasoft's Ad-Aware installed and had Ad-Watch running. On a reboot a warning message appeared telling me about some application trying to access the system. Normally I allow but this time I said- block. Turns out upon reboot none of the applications would open. I usesd system restore and was able to get back to normal. A week or so later I noticed the CD-Drive was not recognized.
2) I Googled unrecognized CD-Drives and saw Sony had software that loaded when you downloaded some of there music CD's. If you tried to remove it it would disable the computer from seeing a CD-Drive. I do not recall loading the offending CD's that dumped the app into the registry not do I consciously remember trying to remove the offending apps from Sony.