Hi,

Today I removed the COOLWEBSEARCH hijack, so far so good, however, I now have a problem rebooting my computer. It will only reboot after maybe 4-7 attempts.

I think that this problem is also preventing me from re-enabling SYSTEM RESTORE, which I had to disable to clear the hijack. I have WINME.

Windows doesn't load and then I get the dark blue screen with white writing telling me that an error has occured. I have 2 options, either to press CTRL-ALT-DEL or continue to windows.
This is the error message on that screen;
ERROR: OE: 0197: BFF8E64B

When I try to continue on to windows another message appears saying this;
EXPLORER caused a general protection fault in module GDI.EXE at 0005:00002811.

Hope you guys can help with this one...

Mark.

Hi,

I just want to say that I had to format my hard drive and re-install windows as windows wasn't loading anymore. I guess I must have deleted some vital registry entries in my effort to get rid of those Cool websearch mo***rFu****s!!

Later....

Mark.

Ack sorry to hear that. Yeah it is always safe to ask advice from other if your even the slightest unsure about something when using hijackthis. As you can see it is possible to mess up your system