camarita09
Mar 20 2006, 12:48 PM
Hy. A few days ago I did a Factory Restore. The first thing I did was to go to microsoft and downloaded some things for the pc.. My dsl connection was working fine.. Till that point I used the dsl for about 30 minutes w/out my virus software.. then the dsl stoped working.. it works for about 5 minutes and then stops .. and I have to restart it.. so .. Now that i installed my anty virus software.. it tells me that i have 3 viruses, it deleted 2 but not the one that is infected it's WIN32 SILLYDI.AGI it says that it is infected... so ... now i cannot use my dsl..! please is there any removal tool that i can download?
Jacee
Mar 20 2006, 05:04 PM
What is the path to the trojan? Is it c:\counter.cab \counter.exe ?
Look in Add/Remove Programs, do you see New.net or NewDotNet ?
camarita09
Mar 20 2006, 08:21 PM
HY, this is what I get from my anti-virus software!
FILE NAME INFECTION TYPE STATUS
C:\gotya.exe WIN32/SILLYDI.AGI file deleted
C:\gotya.exe WIN32/SILLYDI.AGI file infected
I ALREADY CHECK SOME ANTY-VIRUS SOFTWARE AND IT CANOT REMOVE IT.. I ALREADY CHECKED TH MICROSOFT PAGE AND NOTHING..
ONE MORE THING.. I HAVE NOTICE THAT WHEN I PUT THE COMPUTER ON STAND BY.. IT TURNS THE PC ON BY IT SELFT W/OUT ANYBODY TOUCHING IT.. BUT WHEN THIS HAPPENDS . ONLY THE PC TURNS ON NOT THE SCREEN!
Jacee
Mar 21 2006, 11:02 AM
If it's possible, follow the instructions given here
http://www.bleepingcomputer.com/tutorials/tutorial94.htmlYou will probably have to download HJT to a disc from another computer, then install it on the infected computer.
camarita09
Mar 21 2006, 11:19 AM
Jacee
Mar 21 2006, 12:09 PM
No, don't click on those....they're popup ads from Windows Messenger (not MSN instant messaging)
Turn off the Messenger service. To do this, follow these steps:
1. Click Start, and then click Control Panel (or point to Settings, and then click Control Panel).
2. Double-click Administrative Tools.
3. Double-click Services.
4. Double-click Messenger.
5. In the Startup type list, click Disabled.
6. Click Stop, and then click OK.
camarita09
Mar 21 2006, 06:12 PM
Thank You so much for all your help!
I'm virus free. Thank You!
Doing the Factory Restore took the virus out.. since all my anty virus didnt work!
This forum is the best!
Jacee
Mar 21 2006, 06:31 PM
You're welcome
For added protection, please follow these simple steps in order to keep your computer clean and secure:
- Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources
- Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
- Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls
- Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
- Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
- Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
- Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware
- Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.