I uninstalled Norton System works about 3 weeks ago. ithas left a folder called Nprotect with a lot of files that spyware programmes pick up but cant clean. I located the file and moved in on the desktop in the hope of just deleting the thing but i cant.. i cant seem to get rid of the folder or its contents
There are 00064215 files but i cant determine the type..

What can i do to rid myself of this problem folder please

(Moderator edit: moved post to more appropriate forum. jgweed)

See if this solves the problem, if not let us know:

http://www.bleepingcomputer.com/forums/topic34671.html
Regards,
John

Ok

no the folder is still there and still full

Hi buffythemouse

Let's try this:

Click Start/Run/and type: cmd

Hit enter. In the box that appears paste the following line:

Hit enter, then type "y" then hit enter again. Then exit. By the way, i tried this and found that the only way you can paste the line in is by right clicking and pressing paste.

Then reboot and tell me if the folder is gone.

David

I have already tried that sorry and it still remains. could it be due to the fact i moved the folder concerned.
I used search found it and copy\cut and pasted it to my desktop.
I believe it resides in the windows folder as a hidden file c\recycler\nprotect but i cant find the recycler folder

Yes the command won't work without it being in that location. I'm not sure what to do - i have an idea what we should do but i'm not 100% sure. I think it would be better to wait for someone comes up with another fix. I don't want anything going drastically wrong.
David

well i tried creating a new folder in windows called recycler and putting the nprotect folder in it and then trying all the suggestions.. nope its still there...

Do you know how to get the computer into safe mode? Try deleting the folder from there.
David

ok i will try that

no its still there