I'm not sure if this is the area that I need to ask this question since my knowledge about computers is very limited. Hopefully someone can direct me to where I need to go if I've taken a wrong turn. I recently bought a new computer that has Windows XP ( same as the old computer) and I downloaded CamfrogWEB Advanced Active X Control so that I could chat on my favorite video chat site. Each time I try to enter the chat room I get an error message from Microsoft saying they have to shut down my browser and this is due to an add-on that they identify as CamfrogWEB. Essentially, my computer is telling me that I can't have this? I've worked with the support crew on the chat web site and they tried a variety of things to get me back in the room but to no avail. How do I get my computer to accept Camfrog?

Welcome to BC toodles. Have you tried to uninstall and reinstall the software? Could you tpye the exzact message iin your next post? Include any number the error message generates.