I'm getting a blue screen occassionally while gaming and under heavy load(dual logged). This is happening regularly for the past week(every 1-3 hours while playing). I have not installed any new software, but I have installed new drivers for soundcard and video card and a logitech camera. I don't recall exactly if I installed these drivers as a result of getting the blue screen or if they were the cause of it. The only major changes to my pc was a new power supply within the past month. The old one died and could not maintain a high enough voltage output which caused random rebooting.
The error message on the blue screen is as follows:
A problem has been detected and windows has been shut down to prevent damage to your computer.
BAD_POOL_CALLER
After that message is a generic message followed by:
Technical Information:
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x0202001, 0x86323608)
The reason i suspect a problem with my sound card is when I checked the event log after my last blue screen it said the following:
Unable to start a DCOM Server: {A41AF26F-59E4-11D1-AD3A-00AA003E4F83}. The error:
"The system cannot find the file specified. "
Happened while starting this command:
C:\Program Files\Creative\ShareDLL\Mediadet.exe -Embedding
I attempted to delete the driver for soundcard(Creative Labs Soundblaster Audigy 2 Platinum SB0240) and reinstall and have downloaded all the latest updated drivers for it, but my problem persists. I also have a Creative Labs Video Card nVidia Gforce 6800 GT, which adds to my confusion, as I am not sure the location specified in the event log has to do with sound or video. I downloaded and updated the latest nVidia driver as well.
I would be happy to post a dxdiag file if it may help.
Thanks in advance for any assistance.
~E