Hi anybody,

I've read and searched many times through this site and thank all for the help I have recently received through the forums , but now I need to ask for someones help directly. I recently was hijacked by the spysherriff and followed all the steps to remove it with some problems but managed then I got that fuzzy icon problem that "chelseamb" had but still can't seem to fix it, where the icons have a background color other than my wallpaper, as well as my home page keeps going to "about.blank". I've done all I can do and don't know what's left. I have ran; Norton, Adaware, Ccleaner, Hijackthis and did a Smitrem as well. My computer runs okay but those little things are kind've bothersome.

Can someone please help me

Nayadude

nayadude,

Welcome to Bleeping Computer. You have a tenacious bit of malware. It's best to take a methodical as opposed to shotgun approach. Follow the directions below and you should be in good shape.

Run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

Also this online Trojan scanner:
TrojanScan

Are you using these basic security programs?
(They're all free.)

a² free - a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. a² fills this gap.
ewido security suite - offers protection against urgently growing threats like Trojans, Worms, Dialers, Hijackers, Spyware and Keyloggers.
Ad-Aware - A good program similar to SpyBot S & D.
Spybot S&D - Detects and removes spyware, of different types, from your computer.
Spywareblaster - A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.
SpywareGuard - A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

If the above doesn't help rid you of the problem, then:

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Be (Malware) Safe

Da Bleeping Advisor, Animal

Hey,

I just want to say thanks for the help Animal, some things left some came back. Going with the advice and posted in the hicjack log forum.
Lets hope they can get to the bottom of this.

Thanks again