Hi, my friend just followed one of your instructions to preform a Custom CleanUp! while he's trying to remove the spy sheriff, the instruction he was giving was
-> Empty Recycle Bins
-> Delete Cookies
-> Delete Prefetch files
-> Scan local drives for temporary files
-> Cleanup! all users

Once he clicked "OK" to CleanUp!All users, his computer lost all icon images, he cannot see any icon on task bar, I.E. and can't even start some applications. But he still have Spy Sheriff on his wall paper

Can this be fixed? how?

Please kindly help ASAP!

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If you think you are infected submit a hijackthis log to the HJT Forum.

How to submit a hijackthis log

Download Hijackthis

Try running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.com

or

DrWeb CureIT

or

KASFX which is powered by the Kaspersky AV engine, you will need internet access to update it. If you haven't got net access in safe mode, update it before you use it.

If your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.

Also try installing and running A2 Free and Ewido again run from safe mode.

I'd also run Spybot(Spybot Tutorial) and Adaware

If your using Win2K/XP run adaware/spybot from "safe mode with command prompt" If your using Win9x just run it from safe mode the command line options aren't needed..

At the C:\ prompt type the following:-

cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe