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Full Version: still no sound on IBM T43
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oiseaux
Hello,

Still no sound

As I am still hoping that someone might be able to pinpoint what my problem might be, I thought I would try and list the factors in some sort of order.
1) Everything working fine until I installed Logitech software for video chat and AIM to facilitate it.
2) Sound not working, so uninstall Logitech and AIM
3) Still no sound
4) Tried listening to my normal BBC station, no sound
5) Uploaded photos from camera to computer, normal short sound which occurs when connecting and disconnecting to computer not happening
6) Tried decreasing and increasing volume control on keyboard, sound present in both decrease and increase
7) My amateurish conclusions, not speaker malfunction but possibly motherboard or soundboard (whatever they are !)
8) HELP PLEASE
garmanma
There should be a 4 digit number on the bottom that says what type it is
example: T43 - xxxx

The next time your post doesn't get answered, after a few days, just bump it instead of creating a new one
oiseaux
Hello again, its a T43 2668 Since I last posted I have figured out how to uninstall the driver for the sound card, however my problem now is I don't know how to reinstall. Can anyone help? Was I going in the right direction even. p.s. how do I bump, I'm new here.
garmanma
QUOTE
How do I bump, I'm new here.

A bump is just adding another post to move tour topic up in the forum order. Just don't do it constantly

Family: Thinkpad T43

Type: 2668

Model: ??? <--3 digits

Operating System: ??

To find the correct driver, we need all of the information
oiseaux
Thanks for replying garmanma. I have looked everywhere underneath and cannot find the words model ---.

What I did find was Product ID 2668 VW3 or Type 2668-CTO S/NL3-YMDFD 0606

OS is Windows XP Professional

Will carry on looking and also contact my seller to see if I can find any more on Model

Bump understood!

Thanks again
oiseaux
Finally found the model no

CTO

hope you can help, as I said in previous posting I don't even know what a sound card is let alone how to install so a few instructions would be greatly appreciated.
garmanma
Download page

http://www-307.ibm.com/pc/support/site.wss...ocid=MIGR-58599

File 1va210ww.exe is what you want

Install instructions

It should install just by clicking on it
If not:

Clean install

1. Start Windows and log on with the user ID authorized as an administrator for Windows 2000/XP.
2. Extract this package onto the hard drive.
3. Click Start and then click Run.
4. Type C:\DRIVERS\WIN\AUDIO\SETUP.EXE in the Open box and click OK.
5. Follow the instructions on the screen.
6. Click Finish and reboot the system when prompted in order to complete the installation.

Update install
Note: Remove any previously installed driver using the uninstall step in the next section.

1. Start Windows and log on with the user ID authorized as an administrator for Windows 2000/XP.
2. Extract this package onto the hard disk drive.
3. Click Start and then click Run.
4. Type C:\DRIVERS\WIN\AUDIO\SETUP.EXE in the Open box and click OK.
5. If the dialog box appears, select Reinstall or Update and then click Next.
6. Click Finish to reboot the system and complete the installation.
oiseaux
Thanks very much garmanma, will get on to it straight away and post when I have succeeded or otherwise.
oiseaux
Have done as instructed and Install Wizard took me through the installation. I saved into Documents which I am now wondering if that was the right thing to do? Carried on installing reached and clicked finish. Tried radio program but no sound, tried connecting camera to computer and still no"bump" sound. Not sure what to do!!
oiseaux
I have now tried the other method of installing by going through start and run ......etc which took me onto Sound Max, then rebooting, but still no sound.
oiseaux
I have now tried remove Sound Max, re boot, re install, reboot, but no sound.
oiseaux
something else I have tried is.

Go to start.

all programs,

accessories, system information.

Click on tools in system info,

go to directX diagnostic tool.

go to the sound and music tabs

try the tests for sound and music.


Nothing worked EXCEPT Sound Max Digital which played music. I tried playing a CD but no sound. I am baffled, can anybody help with this new info?
Thanks

oiseaux
Still trying!!

When i go to

"Sounds and audio devices properties "

and click on "place volume icon in taskbar"

I get a message which says

"Windows cannot display the volume control icon in the taskbar because the volume control software has not been installed"

Could this be my problem, if so where do I find volume control software and how do I install it.

Thanks again
garmanma
QUOTE
where do I find volume control software and how do I install it.

It's always been a part of the driver download as far as I know

go to the Control Panel>Sound and Audio Devices
Somewhere in there should be a option you can check to "Show volume control on Taskbar"
See if that's checked

Check this out
http://support.microsoft.com/kb/319095
oiseaux
thanks for reply, tried the icon in task bar route again, and still the same message.

"Windows cannot display the volume control icon in the taskbar because the volume control software has not been installed"

Will look into link to Microsoft link
oiseaux
Followed the link mentioned above and it talks about inserting the XP CD to reinstall the volume software (sndvol32.exe).

Trouble is I haven't got the CD because I bought this machine secondhand with XP already installed.

A friend has sent me his sndvol32.exe file and suggested I save it in the folder where this file is normally kept in the hope it will override the original and possibly correct any problems.

I have done a search for sndvol32.exe in My Computer and no such file exists.

Where and in what folder should I try to save the sndvol32.exe which my friend has sent?

Thanks
hamluis
Hi smile.gif.

Take a look at http://en.kioskea.net/faq/sujet-2317-sndvo...ng-or-corrupted.

Louis
oiseaux
Thank you to hamluis.

I have now installed the new volume control software, and placed the icon on my deskbar, BUT, still no sound.

So I have uninstalled and reinstalled SoundMax, installed above (which was missing by the way) but still no sound.

I have been back over volume controls, slider controls, etc etc.

Apart from taking it down the local computer repair shop and probably paying a fortune to see whether they can sort it out, has anybody got any further ideas??
hamluis
Well, you don't have a lot of alternatives with a laptop.

I suggest waiting until some of the more knowledgeable persons offer suggestions.

Louis

oiseaux
What I have noticed with the sound problem is that;

the annoying voice telling me that Avast has been updated is now mute,

but the equally annoying voice informing me that my printer is about to work isn't.

Does that say something about the possible source or reason for my problem?
oiseaux
Hello again, While still trying to solve my 'no sound' problem, I went into Microsoft sound troubleshooting and followed their tick boxes. I ended up with:

"To open Volume Control from the Start, click Start, point to All Programs, point to Accessories, point to Entertainment, and then click Volume Control."

Did as instructed but when I got to Entertainment I only found > 'Windows Media Connect'

I clicked on this, waited two hours, yes 2, and the green dashes were filling up the box, then emptying and starting again, All the time it is saying "starting to connect to Windows media Connect."

Could this have anything to do with my problem?



hamluis
Reading material, http://www.google.com/search?hl=en&q=w...ect&aqi=g10.

I had not heard of such until you posted.

I suggest uninstalling it.

Louis
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