Hello fisher12,let's try another tool.
Next run ATF and SAS:Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..
Download Attribune's
ATF Cleaner and then
SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and
Update it
Under
Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "
Close" button to leave the control center screen and exit the program. DO NOT run yet.
Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Double-click
ATF-Cleaner.exe to run the program.
Under Main "
Select Files to Delete" choose:
Select All.
Click the
Empty Selected button.
If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check
C:\Fixed Drive.
Perform a
Complete scan. After scan,Verify they are
all checked.
Click
OK on the summary screen to
quarantine all found items.
If asked if you want to reboot, click "
Yes" and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click
Preferences, then click the
Statistics/Logs tab.
Under
Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the
current dated log and press
View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click
Close to exit the program.
Please ask any needed questions,post logs and Let us know how the PC is running now.