I cant get to my CD/DVD drives, online with my wireless connection (in home network), or use WORD. I have located teh problem, a Malware program showoing up as "winupgro.exe" In c:/UsersScott/AppData/Roaming/drivers/winupgro.exe. It wont let me delete it and I know by my NORTON records that it changes 3 entries on drivers. Norton doent see theis thing but it will tell me it blocks
Hacktoll.Rootlit evertime I restart the computer.

I have COMBOFIX on my desktop ready to go but I am concerned becasue I am not computer guy. It says dont use with direction. I need help to walk me through COMBOFIX or something else to take care of this Malware, Please.

Hello themeofsecrets,

ComboFix should not to be discussed outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

This topic is now closed. If you have any questions, please PM me or another Moderator.
The BC Staff