I have Webroot, Spybot Search and Destroy, Trend Micro Anti-virus, and Online Armor. I still noticed some problems; like my windows media player turns into the blue screen of death when opened, delayed start-ups and such. I downloaded Ad-aware, and it came up with 9 redirected hostfile entries. Attempts to quarantine them through ad-aware have failed. I checked Online armor to find that my firewall had been turned off and a ridiculous list of 200 or more sites were being "Trusted". If it not were Spy Sweeper, I would probably be unable to run my pc from all the pop-ups. Spy Sweeper didn't tell me that they were there, but at least that shield is blocking them for now. Something is also messing with my uninstallers. I.e. I tried uninstalling Online Armor to reinstall and reset the settings, but no luck. The uninstaller window won't even come up. Firefox is being affected, too. When I am browsing, it will try to close everything. Windows Explorer is freezing more often. I downloaded GMEr and tried to run it three times, but it froze each time. I started my pc today (11-11) to find that I could not access the internet, even though it said networks were available. Someone has hacked my Online Armor. In order for me to access the internet, Online Armor wanted me to allow another computer to link with mine. I said block. Luckily I created a restore point a month ago and restored the system. I ran Kaspersky Scanner and found Trojan-Downloader.WMA.GetCodec.n and Trojan-Downloader.WMA.GetCodec.f.
Please help.

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks so much for helping me. I already have MBAM and have been running it. I updated, ran it again, and still nothing. I think that may be affected too, because it keeps freezing when I try to view the logs. Should I try re-installing or should I try something else? I don't think I mentioned this in my first post, but my admin rights are being affected too. My anti-virus is trend-micro, but it can't update. I got avast to compensate.

Sorry, I forgot to mention that the MBAM report keeps coming back clean, but doesn't have the log window pop open at all. Also, when my pc freezes, I can't bring up the task manager. I have to force shut down my pc when this happens.

You have some infected Mp3 files
Can you run Kaspersky again and post the log please

Sorry for the delay in my reply, my access to wireless is limited. Anyways, Kaspersky keeps freezing and such. Luckily, about a month ago, I ran it and saved the report.

KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, November 11, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, November 11, 2008 14:09:24
Records in database: 1379894
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 75420
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 00:52:30


File name / Threat name / Threats count
C:\Users\Owner\Documents\LimeWire\Incomplete\T-2753268-i want to come over melissa 192kb.mp3 Infected: Trojan-Downloader.WMA.GetCodec.f 1
C:\Users\Owner\Documents\LimeWire\Incomplete\T-3877629-melissa etheridge come to my .mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1

The selected area was scanned.


Since I found out the infection came from limewire, I uninstalled it and never plan on using it again.

Did you delete those two files? you should.
You always run the risk when using P2P and torrent sites, no matter how safe they claim to be

I deleted the folder, but the problems remain. I don't know where the files got moved to, but I think it is hiding as another process. Isn't there a program I can use to find it again?

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main "Select Files to Delete" choose: Select All.
• Click the Empty Selected button.
• If you use Firefox browser click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• If you use Opera browser click Opera at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
• In the Main Menu, click the Preferences... button.
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

I am so screwed. I can't even save any files. I says that I don't have permission, but I AM the admin. I have an earlier restore point- not before the infection, but before it got this bad. Should I restore? I am going to a friend's house later, so I will try to download these files to my usb and transfer them.

If you are using XP you can try SDfix
-------------------------------------------------

http://www.bleepingcomputer.com/forums/topic131299.html


Please print out and follow these instructions: "How to use SDFix". <- for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"

• Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
• Please be patient as the scan may take up to 20 minutes to complete.
• When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
• If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
• The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
• Please copy and paste the contents of Report.txt in your next reply.
• Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

I have Vista. Fortunately the usb method worked. I ran AVG with no problems. My browser windows connect and open faster now. This would be a good time to mention that I heard combofix was amazing at getting rid of stuff like this. I didn't run it for fear of ruining my pc beyond repair. Anyways, it found a remnant of it combofix and I don't know if it was a false positive.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/09/2008 at 01:13 PM

Application Version : 4.23.1006

Core Rules Database Version : 3661
Trace Rules Database Version: 1647

Scan type : Complete Scan
Total Scan Time : 00:44:19

Memory items scanned : 217
Memory threats detected : 0
Registry items scanned : 6565
Registry threats detected : 0
File items scanned : 19050
File threats detected : 1

Trojan.SystemDriver
C:\COMBOFIX\CREG.DAT

Please do not run Combofix on your own
You have done most of the prep work, read and follow this guide:
http://www.bleepingcomputer.com/forums/topic34773.html
Then post the log in the proper forum here:
http://www.bleepingcomputer.com/forums/forum22.html
There's a bit of a backlog, so be patient and someone will eventually get to you
Good luck

K thanks

Hello Azrea,

Now that you log is posted here: http://www.bleepingcomputer.com/forums/topic185611.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

The BC Staff