Arma
Aug 21 2008, 01:00 AM
Hello,
I have internet explorer 7 and since I installed BitDefender Internet Security 2008, I have had those random surge of internet pages poping up like mad, maybe 40 blank internet pages open in like 5 seconds. Even if I disconnect it from the internet, pages keep popping up non-stop (except in this case, the pages are all dead since the internet is not connected). The only way I can take care of this problem is use the "ctrl+alt+del" and use the "terminate program command".
I do not know if it is due to the BitDefender new anti-virus or if it is due to me having been contamined with this:
+Trojan.Unclassified/Dropper-WinNT32
C:\WINDOWS\SYSTEM32\WINCTRL32.DLL
+Rogue.AntiSpywareExpert
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WinCtrl32
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WinCtrl32 (DLLName - WinCtrl32.dll)
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WinCtrl32 (StartShell - WLEventStartShell)
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WinCtrl32 (Impersonate - AAAAAA==)
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WinCtrl32 (Asynchronous - AAAAAA==)
Both of those have been confined to the quarantine of SYPERAntiSpyware, should I click on "remove"?
quietman7
Aug 21 2008, 08:58 AM
Please download
Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1alternate download link 2- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
- If an update is found, the program will automatically update itself.
- Press the OK button to close that box and continue.
- If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
- Click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Arma
Aug 22 2008, 04:05 AM
Okay, I will be doing all this when I have time. Thank you quietman7 for always being of such great help.
quietman7
Aug 22 2008, 07:47 AM
You're welcome and good luck.