Hi BC,
I recently found the Vundo trojan on my computer, read some posts here and downloaded MBAM, tried many antiviruses and Trend Micro's online scan
If MBAM says I'm clean does that mean I'm safe now?

How is your computer running Any more reports/signs of infection?

Can you post the scan results from MBAM?

My computer seems to be running normally now
I never had any annoying popups in the first place or anything out of the usual, just detected a trojan so I can't really tell if it's still hiding or deleted, don't notice change in speed either

===
Malwarebytes' Anti-Malware 1.20
Database version: 938
Windows 5.1.2600 Service Pack 2

6:44:06 AM 7/11/2008
mbam-log-7-11-2008 (06-44-06).txt

Scan type: Quick Scan
Objects scanned: 42556
Time elapsed: 4 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

==
Thanks

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
• Then use Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr
• Click "Ok".
• Click the "More Options" Tab.
• Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

I turned off system restore before running the antivirus and everything
I don't know, is it safe to turn it back on ?

EDIT: does it matter that I ran all the tests in normal mode. should i have done it all in safe mode?

Scanning in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact it loses some effectiveness for detection & removal when used in safe mode.

Yes.

Hello Quietman7, I'd just installed NOD32 and it found a trojan and now I have no idea what to do, help please?

Hello is this a personal PC that only you use?
Or is it a business or school PC?

This is my personal computer I use at home.

Go to Start > Run and type: cmd
press Ok
You may need to change the directory. If so type: cd \
At the command prompt, type or copy/paste: rd /s /q c:\recycler
(note the required spaces if typing)
press Enter.
Windows will recreate a new recycler for the drive when the computer is rebooted.

Also see: How do I Delete Windows XP Recycle Bin Hidden Files?

You may need to know the hidden directory named for your security identifier (SID). Reconfigure Windows XP to show hidden files, folders. Double-click on My Computer, go to Tools > Folder Options and click on the View tab. Under Hidden Files and Folders:

• check "Show hidden files and folders".
• Remove the checkmark from the box labeled "Hide Protected operating system Files (recommended)".
• Click Apply > OK.

After reconfiguring Windows you should be able to see and open the C:\recycler folder. There may be several sub-folders starting with the name C:\recycler\S-1-5-21******. Each folder represents the recycle bin for a local user on the computer. Take note of the SID you want to remove.

The cmd said The system cannot find the file specified

substitute <SID> for the security SID you need to remove. I can't read the entire entry as it stops after S-1-5-21-796845957...

Go to Start > Run and type: cmd
press Ok.
At the command prompt, type in your primay drive location, usually C:
You may need to change the directory. If so type: cd \
press Enter.
At the command prompt, type or copy/paste: cd \recycler
press Enter.
To display all hidden files, at the command prompt, type or copy/paste: dir /A
press Enter.
At the C:\RECYCLER prompt, type or copy/paste: cd <SID>
press Enter.
At the C:\RECYCLER\<SID> prompt, type or copy/paste: attrib -h info*
press Enter.
Delete any unwanted files with the del command.
At the C:\RECYCLER\<SID> prompt, type: del *.*
press Enter.
Restart the computer.

Thanks for your help, I think ESET managed to delete it as it says in the log file.
7/13/2008 5:45:42 PM Real-time file system protection file C:\RECYCLER\S-1-5-21-796845957-1078145449-725345543-1003\Dc78.exe Win32/Keylogger.HotKeysHook.A trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: C:\WINDOWS\Explorer.EXE.
Am I in the clear now and if I am should I change my passwords and information?

Rescan again with ESET to be sure everything has been removed and let me know the results.

Information on Keylogger.HotKeysHook.A

Keyloggers are very dangerous because they can steal sensitive information. Keyloggers sit stealthy on your system and monitor all the keys you press including all your logins, passwords and private correspondence.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the keylogger was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the keylogger has been removed the computer is now secure. Further, in some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

scanning atm, looks like it disabled my scan, will post logs in a few. there are many infiltrations found so far...

=========
The strange thing is , I went on a 2 week vacation and my pc was off the entire time and when I came back and turned the PC on Symantec found the trojan
Also, I don't have the option of reformating and reinstalling until maybe next week, any precautions I can take right now?

P.S. Can I save my pictures, documents, music, drivers, application set ups on a USB drive for reinstallation after the reformating (when I get to it) ?
Thanks

Scan Log
Version of virus signature database: 3266 (20080714)
Date: 7/14/2008 Time: 4:09:12 PM
Scanned disks, folders and files: C:\
C:\pagefile.sys - error opening [4]
C:\Documents and Settings\LocalService\NTUSER.DAT - error opening [4]
C:\Documents and Settings\LocalService\ntuser.dat.LOG - error opening [4]
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4]
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4]
C:\Documents and Settings\NetworkService\NTUSER.DAT - error opening [4]
C:\Documents and Settings\NetworkService\ntuser.dat.LOG - error opening [4]
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4]
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4]
C:\Documents and Settings\Tony\NTUSER.DAT - error opening [4]
C:\Documents and Settings\Tony\ntuser.dat.LOG - error opening [4]
C:\Documents and Settings\Tony\Application Data\Mozilla\Firefox\Profiles\ssl1sqqk.default\parent.lock - error opening [4]
C:\Documents and Settings\Tony\Application Data\Mozilla\Firefox\Profiles\ssl1sqqk.default\places.sqlite-journal - error opening [4]
C:\Documents and Settings\Tony\Application Data\Mozilla\Firefox\Profiles\ssl1sqqk.default\places.sqlite-stmtjrnl - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Messenger\vsvstony@gmail.com\SharingMetadata\pending.dat - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Messenger\vsvstony@gmail.com\SharingMetadata\Working\database_66FC_84AE_FC84_7A57\dfsr.db - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Messenger\vsvstony@gmail.com\SharingMetadata\Working\database_66FC_84AE_FC84_7A57\fsr.log - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Messenger\vsvstony@gmail.com\SharingMetadata\Working\database_66FC_84AE_FC84_7A57\tmp.edb - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{F398D34B-F9DB-44A9-906C-DB8E2475C14E} - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Temp\etilqs_iy3mK3G8N0U9lnlHntnO - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Temp\etilqs_iy3mK3G8N0U9lnlHntnO-journal - error opening [4]
C:\Documents and Settings\Tony\Local Settings\Temp\nscC8.tmp - Win32/PrcView application - cleaned by deleting - quarantined [1]
C:\Documents and Settings\Tony\Local Settings\Temp\nsm35B.tmp - Win32/PrcView application - cleaned by deleting - quarantined [1]
C:\Documents and Settings\Tony\Local Settings\Temp\nsp5.tmp - Win32/PrcView application - cleaned by deleting - quarantined [1]
C:\WINDOWS\SoftwareDistribution\EventCache\{3D33567D-2D4F-478A-8101-765B495AF05B}.bin - error opening [4]
C:\WINDOWS\system32\CatRoot2\edb.log - error opening [4]
C:\WINDOWS\system32\CatRoot2\tmp.edb - error opening [4]
C:\WINDOWS\system32\config\default - error opening [4]
C:\WINDOWS\system32\config\default.LOG - error opening [4]
C:\WINDOWS\system32\config\SAM - error opening [4]
C:\WINDOWS\system32\config\SAM.LOG - error opening [4]
C:\WINDOWS\system32\config\SECURITY - error opening [4]
C:\WINDOWS\system32\config\SECURITY.LOG - error opening [4]
C:\WINDOWS\system32\config\software - error opening [4]
C:\WINDOWS\system32\config\software.LOG - error opening [4]
C:\WINDOWS\system32\config\system - error opening [4]
C:\WINDOWS\system32\config\system.LOG - error opening [4]
C:\WINDOWS\system32\drivers\sptd.sys - error opening [4]
Number of scanned objects: 284644
Number of threats found: 3
Number of cleaned objects: 3
Time of completion: 4:23:59 PM Total scanning time: 887 sec (00:14:47)

Notes:
[1] Object has been deleted as it only contained the virus body.
[4] Object cannot be opened. It may be in use by another application or operating system.

If you decide to reformat, you should back up all your important documents, data files and photos. The safest practice is not to backup any .exe files because they may be infected. Some malware may disguise itself by adding and hiding its extension to the existing extension of other files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

Until you are able to do that I recommend a more thorough investigation of your system. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.