I seem to have had the joy of this cluster...and was hoping for some assistance. I have used Avast!, CC Cleaner, Glary Utilities, Ad-aware, SUPERAntiSpyware, SmitfraudFix, and various others with some, but little, change. Currently, whether I'm in Normal or Safe mode, the desktop flashes on/off and my original walpaper isn't showing, the time in my taskbar is in 24-hour format, and all of my restore dates are unavailable. I have downloaded Cureit and MBAM and SDREGNOW(?) to try when I get home this evening.

MS XP Pro SP3
Toshiba laptop

I managed a Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 23:54:20, on 7/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\John Robert Miller\My Documents\Software\WindowsXP-KB936929-SP3-x86-ENU.exe
C:\WINDOWS\system32\imapi.exe
C:\Documents and Settings\John Robert Miller\My Documents\My Documents-OLD\JRM HD BACK UP\Spyware Removal\Hijack This 1.99.1\HijackThis.exe
C:\WINDOWS\explorer.exe
c:\6d2c37476da288d45fdd7952c150\i386\update\update.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://paws.lsu.edu/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O8 - Extra context menu item: &Lookup Word - C:\Program Files\QDictionary\dict.html
O8 - Extra context menu item: T&hesaurus - C:\Program Files\QDictionary\thes.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe




I would greatly appreciate any help/guidance offered!

Thank you,

JRM

I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

Please note that it is important that Deckard's System Scanner be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log.

Please DO NOT post any more logs to this topic, or post a log again in the wrong forum.

The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff

I apologize for not posting properly; thank you for moving it to the appropriate location.

UPDATE: I ran MBAM and my solution is seemingly resolved. However, I would still appreciate guidence to ensure that the threat(s) are gone completely. Please instruct if any further logs are needed or any directions I should follow.

Hello jrmbtr,

Please allow me to clarify. Your topic was moved to the Misplaced HJT Logs forum. In order to receive assistance for this matter, you need to create a NEW topic here: http://www.bleepingcomputer.com/forums/forum22.html after you have followed the instructions in the guide linked to in post 2 of this thread.

Please be sure to include in your topic the issues you are having, what you have done to try to solve it, and what worked and didn't work.

Orange Blossom