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Lisa2000
run 6 computers on a network, one computer i believe got infected with something called antivirus xp 2008- i had tried on several occasions to fully scan the computer with anti spyware program avg/superantispywaer/malwarebytes etc. everytime after these programs start scanning on system volume, the computer goes to a blue screen with error message 0x0000008e. please let me know how can i run/finish the scanning of spyware program. please note that i have no internet connection no network connection on that computer, that is how i realized i got a virus or spyware..
thanks for your help.
Budapest
Have you tried running the scans in Safe Mode?
DJ Endever
Try to run chkdsk on all drives. if it says to check the disk the next time the computer starts, click yes/ok.
A more descriptive blue screen information would be largely helpful.
winson16882
As known, AntiVirus XP 2008 is not a real antivirus program, this is a malware. You can seach it on Internet and how to remove it on computer manual. For your reference, http://www.bleepingcomputer.com/malware-re...tivirus-xp-2008

One of our colleague is installed this malware and hard to remove it. Finally, his computer is still have a pop-up windows that will download malware / adware from outside web once you click their link.

Lisa2000

i did run the scan in safe mode (several times), after a while when it start scanning thru system, the blue screen appears. here is some of the info:
"
TECHNICAL INFORMATION
STOP: 0X0000008E ( 0X0000005, 0X81E8F731, 0XF8987C3C, 0X00000000)
BEGINNING DUMP OF PHYSICAL MEMORY
PHYSICAL MEMORY DUMP COMPLETE
CONTACT YOUR SYSTEM ADMINISTRATOR"

*ran chkdisk
*remove antivirus xp2008 malware, manually
*please note i have no internet connection and computer cannot find my network/server
thanks for your help
*I also ran hijack:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:07:27, on 7/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Canon\DIAS\CnxDIAS.exe
C:\WINDOWS\CDProxyServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://plugin.fileopen.com/current/FileOpen.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = davidjgold.com
O17 - HKLM\Software\..\Telephony: DomainName = davidjgold.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA3887DB-D9F1-4E7E-BF4C-8DBB3AF527E5}: NameServer = 192.168.0.200,192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = davidjgold.com
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Plug and Play Device Manager ($sys$DRMServer) - Unknown owner - C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe (file missing)
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: Canon Driver Information Assist Service - CANON INC. - C:\Program Files\Canon\DIAS\CnxDIAS.exe
O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5147 bytes
garmanma
I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

Please note that it is important that Deckard's System Scanner be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log.

Please DO NOT post any more logs to this topic, or post a log again in the wrong forum.

The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff
Lisa2000
how am i going to fix it if you just moved my post, i cannot run a spyware program, virus is not allowing me to do anything and now i have to wait another week just because u moved my post. the only thing i can run is hijack and it's coming out w/nothing
TMacK
Hi Lisa2000,

We can only allow topics with HijackThis logs in the HijackThis Logs and Malware Removal forum.

Using a healthy computer, load the programs from the Prep Guide, onto a USB Stick. Install them onto the infected computer.
If you can't perform a step, then skip it and continue with the next.
Please note that it is important that Deckard's System Scanner be run and a log created while in normal mode.

When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log.


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