BigE23
May 8 2008, 03:37 PM
I am building my first computer and I've run into a problem. My MB is an ABIT AX78, with AMD Athlon 5600+ X2, 4 gigs of Corsair ram (2x2), XFX GForce 6800 XT, 2x320gig SATA HD's, and a 500W power supply.
When I turn on the power, the post code display sequences the self test codes and stops on FF, which is described as "Boot Attempt (INT 19h)". I had my keyboard and mouse plugged into USB ports, but there is no indication that they are active. The video card is good (I verified on another computer), but I have no video display. It's real hard to do anything with the BIOS, if my mouse, keyboard and monitor don't work. I have a call in to ABIT and I hope I hear from them someday.............. Meanwhile, my questions are: Since the video card is Nvidia based and the MB has an ATI chipset, is that why I have no video? If I get an ATI based video card, will that solve that problem?
Secondly, since none of the USB ports seem to work, does this indicate a defective MB, or is this something that will be corrected if/when I can access the BIOS?
Thanks for your help!
garmanma
May 8 2008, 06:02 PM
For the USB, look on page 2-9 and 2-10 in the users manual. Enable USB Legacy support if it's turned off
Are you sure the Clear CMOS switch on the I/O shield, is in the default position? Maybe you bumped it.
I have the same board with a 8800GTS with no problems
Crizz44
May 8 2008, 06:44 PM
Hi BigE23,
Do you have or can you borrow a PS2 keyboard? Just for starters to see if you can get into the bios.
BigE23
May 9 2008, 11:23 AM
I have a PS/2 keyboard and mouse that I have connected and I now have power to them both. The EZCMOS1 switch was in the proper position, but I recycled it just to be sure. The problem remains that I have no video display.
The monitor and the video card both work on a different computer. If I can get a video display, I think I can work thru the rest of it (foolish optimism).
Any suggestions on the video? I've tried taking out the card and reinstalling it, and I've tried connecting to each of the two DVI outputs. That didn't work.
garmanma
May 9 2008, 01:28 PM
Stupid questions, but I must ask. Is the power plugged into the card and do you have it in the correct slot?
Crizz44
May 9 2008, 02:32 PM
I don't think it's your video. I think there is something with the motherboard setup. That is a boot error. I did find this information:
Debug Instruction
POST code = FF,CPU can’t step
Check the power, RESET and their relative circuit. Refer the C/BE LED signal of PCI step card to solve some CPU command fault problem.
I am still looking for more information to see if we can't figure out what to do. Are you sure all of your front connections are correct. The reset and power connections to the motherboard?
That video card is an easy install, you should only need to install it into the correct X16 slot and it should be ready to go.
So, I am thinking the motherboard is either not setup correctly or there is another hardware issue.
Are you getting any beep codes when you turn your system on?
Crizz44
May 9 2008, 04:31 PM
Are you see anything on your computer screen when it tries to boot? Are you getting the message
""Boot Attempt (INT 19h)" onscreen? This is attempting to initialize the bios.
BigE23
May 10 2008, 03:34 PM
First, yes the card is in the PCIE X16 slot and power is connected. I have even pulled the card and reseated it.
Secondly, I have absolutely nothing on the screen. The POST code info I provided came from the manual, when I looked up FF. It appears that it is ready to boot and the system needs some kind of interaction from me to make the next step. Unfortunately, without any video, I don't no what I am supposed to do.
No, there were no beep codes
I have checked all the front connections and they appear to be correct.
It's starting to look like the X16 slot may be dead.
I'm not too impressed with ABIT's customer service. I left a message over 2 days ago and haven't heard from them yet..........
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.