1. You have to rule out infection.
2. Test SSL connection: Click on the link just to see if you get connected to this site. This is a test to see if you can access the secure SSL sites.
http://www.microsoft.com/en/us/default.aspxIf you don't get connected try this first:
http://www.bleepingcomputer.com/forums/topic41067.html3. Download Dial-a-fix from
djlizard.netTo repaire problems with your system:
Unzip the file and doubleclick Dial-a-fix.exe to start the program.
Press double green checkmark - "Check all"- to turn everything on.
Press "GO" to start processing all checkmarked items.
REBOOT your computer afterwards, important.