Greetings
I am running XP SP2
Fire Fox and IE 7
The videos play fine but I get no sound. If Windows media player is embedded it works fine but the websites that use flash (like youtube) there is no sound.
I have tried uninstalling flash but it's no help.

Any ideas?

Thanks for your help
pafindr

If you're using both browsers, you need different versions of Flash. Firefox will auto detect it but you still have to install Flash 9 to use it on IE. They'll show up as seperate entries in add/remove programs.

When I installed Fire Fox it asked me for the plug in and I installed it. It's the latest version of Flash so what version am I supposed to be using?

Thanks again
pafindr

Flash 9.

yes, Adobe Flash Player version 9.0.124.0

Since this problem is happening on both browsers, Flash isn't the problem. There's something else wrong. It could be anything.

hmmm. Any other player works fine (WMA).
I went to the flash website and it looks like A LOT of people are having the same issue after upgrade to the latest flash.
None one is getting answers though.
Thanks anyway

pafindr

The issue most folks are having is they're not uninstalling the old version of Flash before installing the new version. And that would be on IE only and doesn't affect Firefox. Since you're having problems with both browsers, there's something else going on. You're not giving enough info to determine the problem. It may not be a problem with Flash. Many websites don't use Flash. Post a link of what you're trying to watch and I'll look at it.

I've tried watching different videos on youtube, such as;
http://youtube.com/watch?v=UhbeHjOxVk8
http://youtube.com/watch?v=yVAaz9vFdSo
http://youtube.com/watch?v=sdsaiTkJx1g
Just to name a few.
I've also tried videos on different website that link to youtube, such as;
www.wayofthemasterradio.com

I tried going to the Windows DivX and play the video on the site but there is no sound either.
http://www.divx.com/connected/?crefid=divxcom03-swpip-20

What info do you need so I can get this fixed?

Thanks a lot for your time.
pafindr

See if anything here might help >> Troubleshooting Flash. It's a guide @ the Mozilla KB, but applies to Windows in general.

All those videos played fine for me. And Divx has nothing to do with Windows or Microsoft. It's another media player that uses Flash. I suggest you watch a video at something other than Youtube or a Youtube leech. For example, try watching something at Daily Motion or Yahoo Video or anything but Youtube.




http://www.dailymotion.com/

I went through the "Trouble Shooting Flash" page but it didn't help.

I also tried going to the two websites (Daily Motion and Yahoo Video) but the sound still didn't work.

pafindr

It's like I said before. I don't believe this is a Flash problem but possibly a codec problem. Since you've tried various things with Flash, you should start looking at that.

Thanks for the help so far I really appreciate it.
I tried installing a few different codec but it hasn't helped.
The ones I've tried so far are:
On2 VP6 codec
On2 VP7 codec
Media Player Codec Pack 3.1
XviD Video Codec 1.1.2
Windows Essentials Media Codec Pack 1

What should I try now?

Thanks
pafindr

Try the solution given at this link. It could be a problem within the Flash settings.





http://www.mydigitallife.info/2007/08/16/s...ernal-websites/

I just tried both solutions on that page but it's still not working.

pafindr

That is THE solution. However, there may some difficulty in getting Flash to save the setting properly. You have to keep repeating the same process until the setting change is saved. From what I have read, it may take several attempts. Just be sure you close IE after saving and check the setting when you reopen it.

When I go back to that flash site to see the settings they are set correctly so I'm assuming that they are saved.
I've shut down and restarted my browsers several times but to no avail.
hmmmm.

This is driving me nuts

pafindr

Regarding Flash, the only thing I can suggest is to uninstall it and then reinstall it. Because you are having the same problem in both IE & Firefox, I still think the issue is something other than Flash because the installation process is different for each browser. It shouldn't affect both browsers. There's something else going on but I can't imagine what that might be.

Okay I just realized something. When Windows starts up you can barely hear the Startup wav. It sounds...umm.... distant and has a lot of static, it's really quiet too.
So I tried going through the "Sounds and Audio Devices" manager in Control Panel and I can't preview any of the sounds there.
Can this have something to do with it?

pafindr

I wouldn't know what to look for there. Did you look in the hardware section to see if there was anything odd there. Maybe you need to look at your audio drivers.

Okay, I found the problem.
For some reason my onboard sound card is not playing web sounds or Windows sound files. I have an old computer sitting around so I pulled the Sound Blaster card out and put it in my current computer.
Guess what, it's working perfectly now!

Thanks Frank for all the time you spent helping me out on this one. I really appreciate the help.

pafindr