my wife bought a used sony vaio laptop PCG-Z505LSK..winxp pro everything works great exept sound.. ive tried mute and volume stuff but nothing seems to help. any suggestions?? i plugged a set of speakers in you can hear a little buzz of the speaker but no music or sounds of windows changing or anything.. thank you.. kenny

Try looking in the Device Manager under Sound, video and game controllers, you will need to click on the box with the X inside of it to expand the tree. Look for anything with either a red or yellow marking, these will be errors or warnings. You can usually right click on these and go to properties to see what the problem is. It may be a driver issue.

Start> right click on My computer> Manage> Device Manager.

dc3 no yellow or red markings in device manager anywhere!! thanks ill keep trying

No harm meant...but you did check to see that the speakers are plugged into the green receptacle?

One thing you might want to try...remove the drivers for the sound controller in Device Manager...reboot and let XP install same again.

Drivers at http://esupport.sony.com/US/perl/swu-list....05LSK&LOC=3

Louis

louis no harm done!! i plugged another set of speakers in the GREEN hole and all you hear is a little buzzing .. the speakers work on other computer..i will try uninstall as suggested.. thank you very much. kenny

louis there is no "sound controller" in device manager!!!

Some Laptops will let you disable the sound in the BIOS. You may want to have a look there I have had a couple Sonys with the option in the past.

OK...unfortunately, it's called by several names in Device Manager.

Do you see anything in Device Manager/Sound, Video, & Game Controllers...referencing "Yamaha"?

In any case, I think you should download/install this driver: http://esupport.sony.com/US/perl/swu-downl...739&os_id=6

Louis

OK louis. i downloaded driver from above link..do i still uninstall (2) things for yamaha in D.M (1) is legacy DS1WDM Driver (2) is Native DS1 WDM Driver??? or do i just follow instructions provided with link ??? thanks alot

I would remove all known Yamaha drivers/files...and then install the driver at the Sony website.

Louis