A few days ago, this blue screen that said I had spyware appeared on my desktop. There's also been a yellow triangle with an exclamation point on my taskbar. Popups keep coming up telling me I have spyware or trying to get me to download stuff to get rid of it. I've tried downloading Ad-Aware, SpyBot, Malware Bytes..EVERYTHING. Ad-Aware and SpyBot keep freezing when I tell them to get rid of it. I've tried System Restore, but my computer said I never made a restore point. I've seen things like 180searchassistant, zango, etc.

Please help me Thank you!


BTW, I have Dell Windows XP

Can anyone help me T_T
I've had it for 2 weeks now

Try doing this
Turn off Spybot temporarily. Sometimes the Teatimer causes problems with other scans.

Noe go to Start > Settings > Control Panel and double-click on Add/Remove Programs.
From Add/Remove Programs highlight and remove any of those programs if they are listed.

Then try to scan again with MBAM.

Next
Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
  
  Now reboot into Safe Mode: How to enter safe mode(XP)
  Using the F8 Method
  Restart your computer.
  When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
  Select the option for Safe Mode using the arrow keys.
  Then press enter on your keyboard to boot into Safe Mode.
  
  Perform the scan...Launch the program
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Still not working


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/11/2008 at 05:49 PM

Application Version : 4.0.1154

Core Rules Database Version : 3437
Trace Rules Database Version: 1429

Scan type : Quick Scan
Total Scan Time : 00:17:43

Memory items scanned : 185
Memory threats detected : 2
Registry items scanned : 361
Registry threats detected : 15
File items scanned : 13176
File threats detected : 84

Trojan.Vundo-Variant/F
C:\WINDOWS\SYSTEM32\VTUNMJCY.DLL
C:\WINDOWS\SYSTEM32\VTUNMJCY.DLL
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\vtUnmJcy
C:\WINDOWS\SYSTEM32\CARMAKRW.DLL
C:\WINDOWS\SYSTEM32\PEJMKALY.DLL

Adware.Vundo Variant/Resident
C:\WINDOWS\SYSTEM32\KHFDTTNK.DLL
C:\WINDOWS\SYSTEM32\KHFDTTNK.DLL

Adware.Vundo-Variant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0A632CA7-F4C1-49C9-A9F7-B319DB9E9E52}
HKCR\CLSID\{0A632CA7-F4C1-49C9-A9F7-B319DB9E9E52}
HKCR\CLSID\{0A632CA7-F4C1-49C9-A9F7-B319DB9E9E52}\InprocServer32
HKCR\CLSID\{0A632CA7-F4C1-49C9-A9F7-B319DB9E9E52}\InprocServer32#ThreadingModel

Adware.Vundo Variant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A8EEB996-62AA-4E48-995D-EADDCAC47476}
HKCR\CLSID\{A8EEB996-62AA-4E48-995D-EADDCAC47476}
HKCR\CLSID\{A8EEB996-62AA-4E48-995D-EADDCAC47476}\InprocServer32
HKCR\CLSID\{A8EEB996-62AA-4E48-995D-EADDCAC47476}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{A8EEB996-62AA-4E48-995D-EADDCAC47476}
HKCR\CLSID\{A8EEB996-62AA-4E48-995D-EADDCAC47476}

Adware.Vundo-Variant/Small-A
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c141cd1f-60fe-4a53-afa1-bec7d139d982}
HKCR\CLSID\{C141CD1F-60FE-4A53-AFA1-BEC7D139D982}
HKCR\CLSID\{C141CD1F-60FE-4A53-AFA1-BEC7D139D982}\InprocServer32
HKCR\CLSID\{C141CD1F-60FE-4A53-AFA1-BEC7D139D982}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\FQSVWQGH.DLL
C:\WINDOWS\SYSTEM32\FIPUBTBG.DLL
C:\WINDOWS\SYSTEM32\FNJOISKC.DLL
C:\WINDOWS\SYSTEM32\OKQOHQFO.DLL
C:\WINDOWS\SYSTEM32\PCONFQBD.DLL

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@www.zanox-affiliate[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cgm.adbureau[2].txt
C:\Documents and Settings\Owner\Cookies\owner@hornymatches[2].txt
C:\Documents and Settings\Owner\Cookies\owner@lotsofads.smilingtraffic[2].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt
C:\Documents and Settings\Owner\Cookies\owner@enhance[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adecn[2].txt
C:\Documents and Settings\Owner\Cookies\owner@azjmp[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media.adrevolver[2].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt
C:\Documents and Settings\Owner\Cookies\owner@systemerrorfixer[1].txt
C:\Documents and Settings\Owner\Cookies\owner@tremor.adbureau[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media6degrees[1].txt
C:\Documents and Settings\Owner\Cookies\owner@secure.systemerrorfixer[1].txt
C:\Documents and Settings\Owner\Cookies\owner@indiads[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads4.blastro[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adserver.easyad[1].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.revsci[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.vlaze[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cdn.atwola[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt
C:\Documents and Settings\Owner\Cookies\owner@goclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@bluestreak[1].txt
C:\Documents and Settings\Owner\Cookies\owner@statcounter[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@zedo[3].txt
C:\Documents and Settings\Owner\Cookies\owner@eas.apm.emediate[1].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bp.specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@fastclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adlegend[2].txt
C:\Documents and Settings\Owner\Cookies\owner@firstpremierbankcard.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.addynamix[1].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@richmedia.yahoo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@indextools[2].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.bridgetrack[2].txt
C:\Documents and Settings\Owner\Cookies\owner@rotator.adjuggler[2].txt
C:\Documents and Settings\Owner\Cookies\owner@insightexpressai[1].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ar.atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adnetserver[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adinterax[2].txt
C:\Documents and Settings\Owner\Cookies\owner@servedby.adxpower[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.euroclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt
C:\Documents and Settings\Owner\Cookies\owner@axxessads.valuead[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[2].txt
C:\Documents and Settings\Owner\Cookies\owner@precisionclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adrevolver[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media.adrevolver[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstnet[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.joinaxxess[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.ticketsnow2[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@partner2profit[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[1].txt
C:\Documents and Settings\Owner\Cookies\owner@exitexchange[1].txt

Rogue.LiveSecurityCenter-Trace
C:\WINDOWS\DEFAULT.HTM

Adware.Vundo-Variant/E
C:\WINDOWS\SYSTEM32\EYMDCWMI.DLL
C:\WINDOWS\SYSTEM32\TGFMDECW.DLL

Trojan.Downloader-GRDMgr
C:\WINDOWS\SYSTEM32\GRDMGR.EXE

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\MCRH.TMP

Trojan.Fake-Drop/Gen
C:\WINDOWS\TEMP\SALM.EXE

Ok your doing well . Now please do these 2 items and post their logs.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Now follow this BC tutorial to run SDFix How to use SDFix
Copy and paste the contents of the results file Report.txt

yay I think it works! ^^ Thank you so much!!

here's the SDFix report:

SDFix: Version 1.170
Run by Owner on Sat 04/12/2008 at 05:05 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default Desktop Wallpaper

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\Web\def.htm - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1351.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-12 17:12:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Epoch]
"Epoch"=dword:00009f77

scanning hidden registry entries ...

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{CBBB80C6-4DA0-BDB9-F45F-F53F12A7A68C}]
"iafhhigidoaokbcmlp"=hex:6a,61,6a,63,65,70,69,69,63,6f,63,6b,69,6d,6e,62,62,69,66,6a,00,..
"hapgjdbpaafiikmf"=hex:6a,61,6a,63,65,70,69,69,63,6f,63,6b,69,6d,6e,62,62,69,66,6a,00,..

scanning hidden files ...

C:\WINDOWS\$NtUninstallKB945553$
C:\WINDOWS\$NtUninstallKB945553$\dnsapi.dll 148480 bytes executable
C:\WINDOWS\$NtUninstallKB945553$\dnsrslvr.dll 45568 bytes executable
C:\WINDOWS\$NtUninstallKB945553$\spuninst
C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.exe 213216 bytes executable
C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.inf 9563 bytes
C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.txt 558 bytes
C:\WINDOWS\$NtUninstallKB945553$\spuninst\updspapi.dll 371424 bytes executable
C:\WINDOWS\$NtUninstallKB948590$
C:\WINDOWS\$NtUninstallKB948590$\gdi32.dll 282112 bytes executable
C:\WINDOWS\$NtUninstallKB948590$\spuninst
C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.exe 213216 bytes executable
C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.inf 9110 bytes
C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.txt 355 bytes
C:\WINDOWS\$NtUninstallKB948590$\spuninst\updspapi.dll 371424 bytes executable
C:\WINDOWS\KB947864-IE7.log
C:\WINDOWS\LastGood
C:\WINDOWS\LastGood\INF
C:\WINDOWS\LastGood\INF\oem11.inf 0 bytes
C:\WINDOWS\LastGood\INF\oem11.PNF 0 bytes

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 20


Remaining Services :



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"="C:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe:*:Enabled:Nexon Game Manager"
"C:\\Nexon\\KartRider\\NMService.exe"="C:\\Nexon\\KartRider\\NMService.exe:*:Enabled:Nexon Messenger Core"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 10 Apr 2008 586 ..SH. --- "C:\WINDOWS\system32\ggjyckap.tmp"
Fri 4 Jan 2008 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Mon 14 Jan 2008 152,064 ...H. --- "C:\Documents and Settings\Owner\My Documents\~WRL2351.tmp"
Sat 20 Jan 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Sat 20 Jan 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"

Finished!



Here is the mbam report:

Malwarebytes' Anti-Malware 1.10
Database version: 598

Scan type: Quick Scan
Objects scanned: 33347
Time elapsed: 18 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\aldd (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BM6715f0bb (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

but now, these popup when i start my computer

These are more than likely the broken Dlll links from the Malware hat was removed. They are trying to open and can not.
Using this process you should be able to clear that up.

Download Autoruns, search for the related entry and then delete it.

~Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click HERE if you're not sure how to do this.)
~Open the folder and double-click on autoruns.exe to launch it.
~Please be patient as it scans and populates the entries.
~When done scanning, it will say Ready at the bottom.
~Scroll through the list and look for a startup entry related to the file(s) in the error message.
~Right-click on the entry and choose delete.
~Reboot your computer and see if the startup error returns.