Hi,
I have Windows Vista Home Basic installed on my laptop and when Windows Update runs it goes to the downloading updates window and stops.
The progress bar shows that it is still searching but nothing is actually happening. I have even tried the fixes for the following Error codes, 0x8024402c, 80080005 and the following Knowledge Base articles , (kbtshoot KB900936)
Can anyone help me with this matter.... i have tried the recommended fixes offered by Vista to no avail.
Thank You
Geekayeye
Full Version: Windows Update
I don't know if this is any help to you, but I had a very similar problem a few months back. I rang up microsoft and they said that they were experimenting with news "Strings". They me step by step instructions and I added a few more "Strings", and everything was sweet. You could give them a bell and see what they say. It is a Microsft issue. Sorry I can not be of more help
I'm late for work right now, but if you can located the Windows Update log file, that may help in figuring out what's wrong. Try searching google for it's location.
Yes, please. It is located in
C:\Windows\WindowsUpdate.log
Billy3
C:\Windows\WindowsUpdate.log
Billy3
Thanks Billy3! I gotta bookmark this for future reference (and the Windows Update logs are a real pain to interpret).
QUOTE
Windows Update logs are a real pain to interpret
True.. that said, you can usually go to the last appearance of an 0x???????? (in hex) error code, google the code, and get the correct answer for fixing it
Billy3
EDIT: It should also be noted that if you have "C:\Windows\Windows Update.log" instead of "C:\Windows\WindowsUpdate.log", the one with the space is usually malware related. Use the one sans space.
Hi Billy O'Neal
in the last reply you mentioned about editing the windowwsupdate.log.......well, that lost me a bit
I have copied and pasted the last few line of my windowsupdate.log, i hope you can help me
2008-04-30 22:22:53:173 976 464 Misc Microsoft signed: Yes
2008-04-30 22:22:53:220 976 464 Setup Determining whether a new setup handler needs to be downloaded
2008-04-30 22:22:53:220 976 464 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2008-04-30 22:22:53:220 976 464 Misc Microsoft signed: Yes
2008-04-30 22:22:53:220 976 464 Setup SelfUpdate handler update NOT required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2008-04-30 22:22:53:220 976 464 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2008-04-30 22:23:23:298 976 464 Setup WARNING: Cbs StartSession, error = 0x80080005
2008-04-30 22:23:23:298 976 464 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, error = 0x80080005
2008-04-30 22:23:23:298 976 464 Setup FATAL: SelfUpdate check failed, err = 0x80080005
2008-04-30 22:23:23:298 976 464 Agent * WARNING: Skipping scan, self-update check returned 0x80080005
2008-04-30 22:23:23:564 976 464 Agent * WARNING: Exit code = 0x80080005
2008-04-30 22:23:23:564 976 464 Agent *********
2008-04-30 22:23:23:564 976 464 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-04-30 22:23:23:564 976 464 Agent *************
2008-04-30 22:23:23:564 976 464 Agent WARNING: WU client failed Searching for update with error 0x80080005
2008-04-30 22:23:23:564 976 d00 AU >>## RESUMED ## AU: Search for updates [CallId = {44978C81-FB7B-480B-B219-8B11A165B333}]
2008-04-30 22:23:23:564 976 d00 AU # WARNING: Search callback failed, result = 0x80080005
2008-04-30 22:23:23:564 976 d00 AU # WARNING: Failed to find updates with error code 80080005
2008-04-30 22:23:23:564 976 d00 AU #########
2008-04-30 22:23:23:564 976 d00 AU ## END ## AU: Search for updates [CallId = {44978C81-FB7B-480B-B219-8B11A165B333}]
2008-04-30 22:23:23:564 976 d00 AU #############
2008-04-30 22:23:23:564 976 d00 AU Need to show Unable to Detect notification
2008-04-30 22:23:23:564 976 d00 AU AU setting next detection timeout to 2008-05-01 02:23:23
2008-04-30 22:23:23:564 976 d00 AU Setting AU scheduled install time to 2008-05-01 09:00:00
2008-04-30 22:23:28:298 976 464 Report REPORT EVENT: {34C9436F-A791-45BC-AD16-9C5CEE157BDD} 2008-04-30 22:23:23:298+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
looking forward to your reply
geekayeye
in the last reply you mentioned about editing the windowwsupdate.log.......well, that lost me a bit
I have copied and pasted the last few line of my windowsupdate.log, i hope you can help me
2008-04-30 22:22:53:173 976 464 Misc Microsoft signed: Yes
2008-04-30 22:22:53:220 976 464 Setup Determining whether a new setup handler needs to be downloaded
2008-04-30 22:22:53:220 976 464 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2008-04-30 22:22:53:220 976 464 Misc Microsoft signed: Yes
2008-04-30 22:22:53:220 976 464 Setup SelfUpdate handler update NOT required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2008-04-30 22:22:53:220 976 464 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2008-04-30 22:23:23:298 976 464 Setup WARNING: Cbs StartSession, error = 0x80080005
2008-04-30 22:23:23:298 976 464 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, error = 0x80080005
2008-04-30 22:23:23:298 976 464 Setup FATAL: SelfUpdate check failed, err = 0x80080005
2008-04-30 22:23:23:298 976 464 Agent * WARNING: Skipping scan, self-update check returned 0x80080005
2008-04-30 22:23:23:564 976 464 Agent * WARNING: Exit code = 0x80080005
2008-04-30 22:23:23:564 976 464 Agent *********
2008-04-30 22:23:23:564 976 464 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-04-30 22:23:23:564 976 464 Agent *************
2008-04-30 22:23:23:564 976 464 Agent WARNING: WU client failed Searching for update with error 0x80080005
2008-04-30 22:23:23:564 976 d00 AU >>## RESUMED ## AU: Search for updates [CallId = {44978C81-FB7B-480B-B219-8B11A165B333}]
2008-04-30 22:23:23:564 976 d00 AU # WARNING: Search callback failed, result = 0x80080005
2008-04-30 22:23:23:564 976 d00 AU # WARNING: Failed to find updates with error code 80080005
2008-04-30 22:23:23:564 976 d00 AU #########
2008-04-30 22:23:23:564 976 d00 AU ## END ## AU: Search for updates [CallId = {44978C81-FB7B-480B-B219-8B11A165B333}]
2008-04-30 22:23:23:564 976 d00 AU #############
2008-04-30 22:23:23:564 976 d00 AU Need to show Unable to Detect notification
2008-04-30 22:23:23:564 976 d00 AU AU setting next detection timeout to 2008-05-01 02:23:23
2008-04-30 22:23:23:564 976 d00 AU Setting AU scheduled install time to 2008-05-01 09:00:00
2008-04-30 22:23:28:298 976 464 Report REPORT EVENT: {34C9436F-A791-45BC-AD16-9C5CEE157BDD} 2008-04-30 22:23:23:298+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
looking forward to your reply
geekayeye
Try downloading and installing ... Windows6.0-KB947821-v2-x86. (approx. 25MB) It is a Stand alone updater....Peace
an easyier way is to use the app name Dial a fix. it fixes all updating problems
QUOTE
QUOTE(yankeebean @ May 7 2008, 04:11 AM) 
an easyier way is to use the app name Dial a fix. it fixes all updating problems
QUOTE
Thank you yankeebean but it comes up with a message saying that it doesnt work with vista yet.
Thank you for trying anyway
Geekayeye
2 things to try (from this post: http://swigartconsulting.blogs.com/tech_bl...ws_update_.html )
If that doesn't work, then try this:
QUOTE
1.Go 2 the start menu
2.Right click "my computer"
3.Click "properties" then the "automatic updates"
tab
4.Choose "turn off automatic updates"
5.Reboot your computer
6.Go back to start menu and in all programs go to "windows update" you have to be connected to the internet.
7.Manually update windows.
8.Turn your automatic updates back on.
2.Right click "my computer"
3.Click "properties" then the "automatic updates"
tab
4.Choose "turn off automatic updates"
5.Reboot your computer
6.Go back to start menu and in all programs go to "windows update" you have to be connected to the internet.
7.Manually update windows.
8.Turn your automatic updates back on.
If that doesn't work, then try this:
QUOTE
1. Click on Start and then click Run,
2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
4. Please repeat these steps for each of the following commands:
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
After the above steps are finished. Sicne temporary folder of Windows Update may be corrupted. We can refer to the following steps to rename this folder that
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net stop WuAuServ
(note, you might need to reboot before the net stop command will work)
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net start WuAuServ
2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
4. Please repeat these steps for each of the following commands:
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
After the above steps are finished. Sicne temporary folder of Windows Update may be corrupted. We can refer to the following steps to rename this folder that
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net stop WuAuServ
(note, you might need to reboot before the net stop command will work)
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net start WuAuServ
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