I don't know if it is revelevant or not I had them try running a memory test using a xubuntu live disk and they saw no errors. At the same time there were no partitions detected.
They are using Win XP Pro unsure if 32 bit or 64 bit. Now for the question I know the answer to but I am going to ask anyway to double check my thoughts. They do not have the OEM disk for the toshiba but they have an OEM disk for Dell. Could I use that to check the hard drive? I know that I could not use that disk for a reinstall in the toshiba because Toshiba has their own drivers for some of the Hardware componets but.(the famous last words)
Could I use Some spare space on my ubuntu HD to colne the hard drive for reinstall in new HD or at least pull Docs that are not backed up else where.
Any suggestions are appreciated.