How to use this Forum

If you are having trouble with your computer or web browser, and think it is Spyware/Hijacker related, please follow these steps to get help.


Please follow these steps in order to clean your computer of Malware which can include Viruses, Trojans, Worms, Spyware, Hijackers and Dialers.

Step 1:
Download Spybot and Adaware from the following locations and install them. You should run both programs and clean up what it finds. This is to gaurantee that you find the most malware you can installed on your computer.

Before running the scans on both programs, it is mandatory that you update these programs. There are update options in each program when you run them.

Spybot

Ad-aware

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below listed at the end of this message.

When you scan with both programs, fix everything that it finds.

When you are done with the scan and fixing the items. Please continue with the next step.

Step 2:

It is important that you run Spybot and Adaware before you proceed with this step. Fixing enties with Hijackthis may leave behind unwanted files on your computer if the previous step was not done first.

To create a Hijackthis log, please follow these steps:

Create a directory on your hardrive to save HijackThis.exe called c:\hijackthis. This is a mandatory step in order for the backup and restore functions of Hijackthis to be able to work.

Download HijackThis from:

HijackThis Download Link

Save this file into the directory you made previously and then run the program. Click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a new topic in the HijackThis Logs forums and right click in the message area and click on the paste option to paste the log into the post.

Someone will reply to you after reading this post.

For guidelines on how to post your Hijackthis log, see the following link:

Preparation Guide For Use Before Posting A Hijackthis Log

To see a tutorial on using HijackThis you can click on the link below.

Bleeping Computer Spyware and Forensics Tutorial Links:


Understanding Spyware
Spybot - S&D Tutorial
Ad-Aware Tutorial
IE-Spyad Tutorial
HijackThis Tutorial/Explanations
SpywareGuard Tutorial
SpywareBlaster Tutorial
CWShredder Tutorial
Windows Forensics: Have I been hacked?
Windows Startup Locations