PCIlliterateGal
Dec 4 2007, 04:25 PM
Whenever I scan with the online Avast Virus Cleaner, it says most files couldn't be scanned. Is there anything I can do to fix this problem?
katana
Dec 5 2007, 08:00 AM
Are you running Avast from an Administrator or User account ?
PCIlliterateGal
Dec 5 2007, 09:26 AM
Ummm..I'm not sure. I just clicked the link for it to scan my computer.
katana
Dec 5 2007, 10:19 AM
Do you use XP or Vista ?
PCIlliterateGal
Dec 5 2007, 04:55 PM
XP
katana
Dec 5 2007, 05:20 PM
Click Start >> Control Panel >> User Accounts
Look for your user name, it will say either " computer administrator" or "Limited account"
If you are running as administrator, how many files is Avast unable to scan ?
If you are running as Limited account, you should run Avast as administrator
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