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katherine s
after i scan my computer with Karpersky antivirus, i get know that my hardisk was corrupted...
but i dun know what is happen on my computer...
besides,my system restore icon also dissapear....
can sumbody tell me wat to do with this...?
quietman7
What OS (Win XP/2000, etc) are you using?
What program is saying your disk is corrupted after performing the Kaspersky scan?
What is the exact message you are getting?
katherine s
i use the win Xp.wat programme u mean?
i jux know the file get corrupted is become increasing...
afer showing the detail of scanning...i get the message.
wat should i do?
quietman7
QUOTE
wat programme u mean?
The program that is creating the message saying your disk is corrupted.

I suggest you use the CHKDSK and System File Checker (SFC) utilities in XP.

CHKDSK is a disk error checking utility that verifies the logical integrity of a file system. As you use your hard drive, it can develop bad sectors which slow down hard disk performance and make data writing difficult. Chkdsk scans the hard drive and will check the files and folders for file system errors, lost clusters, lost chains, and bad sectors. When encountering logical inconsistencies in file system data, it will perform the necessary actions to repair the file system data.

Chkdsk scans the disk structures and disk surface for possible errors and inconsistencies in separate phases. During the first few phases, it checks the FAT or NTFS for lost clusters, cross-linked files and inconsistent directories. When these steps are completed, it asks you whether you want to run a full scan, during which it actually reads every single sector to prove that it is readable.

CHKDSK can be run from the Recovery Console (correct way), the command prompt or through the Windows GUI.
To run chkdsk from the Recovery Console see these instructions.
To run chkdsk from the Win XP GUI see these instructions.
To run chkdsk from the command prompt see these instructions.
For command SYNTAX information see here.

The problem with running CHKDSK from Win XP is that it will not check files that are being used by Windows. Using CHKDSK in the Recovery Console with the /r switch is a way to resolve this.

There are additional instructions to run CHKDSK from the Recovery Console here and here.

Then run the the System File Checker (SFC) to scan all protected files to verify their versions. If SFC discovers that a critical system file has been damaged, altered or missing, it restores the correct version of the file from the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.

To use System File Checker:
Go to Start > Run and type: sfc /scannow

Make sure that you include a space between the c and /. This command will initiate the Windows File Protection service to scan all protected files, verify their integrity, and replace any problem files.
katherine s
i will try to solve it,thanks...
quietman7
Your welcome.

Since your issue does not sound like its malware related, I will move this thread to the hardware forum where you can get further assistance if needed.
Robert Isbell
it sounds like you had/have a trojan or virus that did some damage to the files on the computer and maybe even had a MBR virus. you may have to wipe the drive and reload xp if the system file checker can not fix the issue.
katherine s
how do i wipe the drive and reload the xp??
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