I have recently purchased an an advent laptop. I installed nero 7 and now when I go to 'my computer' I can't see the DVD RW.
Device Manager says that drivers are installed but not working or corrupted. When I use the 'repair' function it comes back with a message that the correcet drivers are installed. Can anyone please help me?

If you have purchased Nero 7, I would suggest that you contact them via email 'help/support'. I've had two versions of Nero and neither worked correctly with XP, so I'm not a Nero fan...

Usually the cause will be some "entities" that are created in your registry. Upper and Lower filters. I learned this the hard way, by going and getting a new DVD burner, to have the same situation.

I will suggest you to backup ALWAYS before attempting to change anything in your registry...

click on Start> type "regedit" in start search> this will give you a new window> on the left side of this windows to the top of it you can read My Computer> right click in it and choose "export"> save the result in a safe place. (There is your backup)

in this same window navegate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

And look for upper and lower filters, to delete them, reboot and problem solved.

Before taking any action look here. And make sure the simptons and/or the problems you are experiencing match this case.
Usually does though...
you may read this is only for WinXP, nope works in Vista too.


Mav