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> Microsoft Office Outlook Program, Error Message
megznlee
post Jul 3 2009, 08:31 PM
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Hello

I am running Windows Vista. I have AVG Anti-Virus (free edition) and Spybot-SD Resident installed.

I can not seem to auto-connect to any sites for microsoft or spybot-SD (it tells me that there is a connection problem but not sure what it might be - I can connect to any site (manually)that I need to).

The PC advises that it is unable to auto-connect to microsoft.com for auto updates. Windows defender tells me that it can not connect to get known updates. I then click check for updates, it tells me that it is working fine and checking for updates, and then 2 minutes later tells me that it is unable to connect to check for updates.
The windows update tells me that the firewall is probably blocking the microsoft websites, but I am not running one (that I am aware of) so not sure what is happening there.

Microsoft Diagnostics tells me that it can not connect to the servers.

Also, I have just started getting the following error message (every 10-15 minutes):

Microsoft Office Outlook has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.


I can still get email and everything seems to be working, its just the error message and the inability to auto-connect.

Any suggestions?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal
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Posts in this topic
megznlee   Microsoft Office Outlook Program   Jul 3 2009, 08:31 PM
techextreme   You might try clearing the DNS cache. Open a comm...   Jul 3 2009, 09:45 PM
megznlee   Hiya Thanks for the assistance so far! I flu...   Jul 4 2009, 07:47 PM
techextreme   Try running these: http://www.cexx.org/lspfix.htm...   Jul 5 2009, 12:21 AM
megznlee   Hi Again, thanks for all your assistance - it rea...   Jul 5 2009, 08:32 AM
techextreme   Ok, let's try this. Seeing as I didn't ...   Jul 5 2009, 08:45 AM
megznlee   Hi Done that. Windows Defender appears to be happ...   Jul 5 2009, 09:42 AM
techextreme   Open IE, click on tools then options. Click on th...   Jul 5 2009, 10:00 AM
megznlee   OK Have removed one 'microsoft' site that...   Jul 6 2009, 03:31 AM
techextreme   Can you get to update.microsoft.com now?   Jul 6 2009, 05:59 AM
megznlee   I can get to that site by starting an IE session a...   Jul 6 2009, 06:28 AM
techextreme   Click on Start, Run. Type CMD and hit Enter. In ...   Jul 6 2009, 06:46 AM
megznlee   Oh uh. When I do this, the command prompt tells me...   Jul 6 2009, 07:14 AM
megznlee   Sorry, strikhat (I ran as administrator and it let...   Jul 6 2009, 07:16 AM
techextreme   Have you tried this? http://support.microsoft.com...   Jul 6 2009, 09:35 AM
megznlee   Hello Tried all the suggestions in those articles...   Jul 6 2009, 05:18 PM
techextreme   One last thing to try. http://wiki.lunarsoft.net/...   Jul 7 2009, 06:28 AM
megznlee   Now something's really wrong! I can downlo...   Jul 7 2009, 06:58 AM
techextreme   http://www.eset.com/onlinescan/ Run a Scan of you...   Jul 7 2009, 07:02 AM
techextreme   Go into the Device manager on your computer. Lo...   Jul 7 2009, 01:19 PM
megznlee   Ok. Completed the scan (took ages!!!) ...   Jul 8 2009, 04:37 PM
techextreme   Ok... That was my next suggestion was to run malwa...   Jul 8 2009, 05:25 PM
megznlee   Thanks for your time and patience!   Jul 9 2009, 04:00 AM


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Lo-Fi Version Time is now: 26th November 2009 - 11:50 AM


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