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When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

> Windows Has Encountered a Problem... [Moved]
smfox423
post Jul 3 2009, 07:06 AM
Post #1


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Group: Members
Posts: 1
Joined: 3-July 09
Member No.: 347,822



Hey,

My computer has had many problems over the past few days. First, I began getting redircted from Google searches to various ad websites when I clicked on a link. Stupidly, I deleted my account to attempt to stop the spread of the malware or whatever was causing this. I then downloaded Avira Antivir and CCleaner. Avira was a pain because it popped up constantly and sometimes wouldn't go away, so I uninstalled it and used CCleaner which seemed to get rid of the Google redirect issue.

The next day I got a message about 90 seconds after logging on to my computer saying "Services and Controller app encountered a problem and needed to close"and shortly after another message popped up: "Windows has encountered a critical problem and will restart automatically in one minute". After it restarted I tried again with the same result. I can't stay on long enough to get logs or anything. Now these messages come up immediately after logging on.

Another weird/possibly relevant thing with my computer is that the Welcome Center pops up everytime I log on which hasn't happened since I first got my computer.

I have Windows Vista Basic.

Thanks for any and all help on the matter, it will be greatly appreciated!!!
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Orange Blossom
post Jul 3 2009, 10:14 PM
Post #2


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Posts: 18,019
Joined: 14-July 06
From: Bloomington, IN
Member No.: 76,150



As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.


--------------------
Orange Blossom

An ounce of prevention is worth a pound of cure

ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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rigel
post Jul 3 2009, 10:24 PM
Post #3


BC 1st Responder
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Group: Global Moderator
Posts: 10,052
Joined: 21-October 04
From: South Carolina - USA
Member No.: 3,905



Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


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Happy Thanksgiving!!! I will be off and on this weekend. Best wishes to all
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Lo-Fi Version Time is now: 26th November 2009 - 12:20 PM


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