generic storage device a-usb device, cant install drivers Options

[warbird8]

Hello: Maybe someone in this forum can assist me . I have a 8 in 1 card reader installed in my tower and all of a sudden the card reader stopped working . after checking into it it appears that the com cannot find the drivers to run it. when I reboot it picks up new hardware found and tries to install but it says there was a problem installing the device. and I get a yellow symbol on the device name in device manager. I have posted a hjt logfile.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:19:22 PM, on 6/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\WINDOWS\system32\nvsvc32.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\System32\svchost.exe
I:\WINDOWS\System32\wltrysvc.exe
I:\WINDOWS\System32\bcmwltry.exe
I:\WINDOWS\system32\spoolsv.exe
I:\WINDOWS\Explorer.EXE
I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
I:\Program Files\Bonjour\mDNSResponder.exe
I:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
I:\Program Files\SanDisk ImageMate\SanDisk Transfer Button.exe
I:\Program Files\iPod\bin\iPodService.exe
I:\Program Files\Java\jre6\bin\jqs.exe
I:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
I:\WINDOWS\system32\IoctlSvc.exe
I:\WINDOWS\system32\svchost.exe
I:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
I:\Program Files\Java\jre6\bin\jusched.exe
I:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
I:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
I:\WINDOWS\system32\hphmon03.exe
I:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
I:\WINDOWS\system32\wltray.exe
I:\Program Files\Autorun Eater\oldmcdonald.exe
I:\WINDOWS\system32\UMonit.exe
I:\WINDOWS\system32\GensysAP.exe
I:\Program Files\iTunes\iTunesHelper.exe
I:\WINDOWS\system32\RUNDLL32.EXE
I:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\Autorun Eater\billy.exe
I:\WINDOWS\system32\HPHipm09.exe
D:\TORO ecxtra\ecxtra.exe
I:\Documents and Settings\Dad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
I:\Program Files\Indentix\WinGet\WinGet.exe
I:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
I:\WINDOWS\System32\svchost.exe
I:\DOCUME~1\Dad\LOCALS~1\Temp\_ECXTRAGUI48.exe
I:\Program Files\Java\jre6\bin\jucheck.exe
I:\WINDOWS\system32\rundll32.exe
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe
I:\Program Files\Mozilla Firefox\firefox.exe
I:\WINDOWS\system32\mmc.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - I:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO:
- {371C6960-302C-45D0-9504-50B820247439} - I:\Program Files\Indentix\WinGet\WinIE.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - I:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - I:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [HDAudDeck] I:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKLM\..\Run: [NeroFilterCheck] I:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "I:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [OSSelectorReinstall] I:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [egui] "I:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] I:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] I:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "I:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [wltray.exe] I:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [Autorun Eater] I:\Program Files\Autorun Eater\oldmcdonald.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "I:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UMonit] I:\WINDOWS\system32\UMonit.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "I:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE I:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE I:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [SanDisk Transfer Button] I:\WINDOWS\system32\Starter.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] I:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] I:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [nodenable] I:\Program Files\eset\nodenable.exe
O4 - HKCU\..\Run: [Ecxtra] D:\TORO ecxtra\ecxtra.exe min
O4 - HKCU\..\Run: [Google Update] "I:\Documents and Settings\Dad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WinGet.exe] I:\Program Files\Indentix\WinGet\WinGet.exe /silent
O4 - Global Startup: Belkin Wireless Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://I:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - I:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - I:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1232903872421
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=26688
O23 - Service: Apple Mobile Device - Apple Inc. - I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - I:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - I:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - I:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - I:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - I:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - I:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - I:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - I:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver - HP - I:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - I:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8530 bytes

[boopme]

I have moved your Topic that included a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

We understand that dealing with malware issues and getting help can be frustrating but improperly posting a log usually happens if you missed the directions we provide to those who require malware removal assistance. Prior to posting a log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you can't perform a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Prep Guide to post a new log.

Please do not post any more logs to this topic as it just a placeholder to be used to help you post the information in the proper way and in the proper forum. Going forward, HijackThis logs should only be posted in the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal in order to make it easier for our helpers to respond to your topic

The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new DDS/HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff