Display Problems On Internet Sites, Printing Is All Mangled Together On Web Sites Options

[Downblue2009]

When I go on the internet all the printing and pictures all run together. Can somebody help me to adjust something to clear it up. Don't laugh / I'm not a computer whiz. My computer crashed and I had to have a new hard drive put in. The service shop I took it to for repair lost everything I had loaded on it. I have everything back on except for this problem that I can't figure out. Any suggestions would be greatly appreciated. Thanks, Craig

[garmanma]

That service tag number refers to a tape reader, for some reason
The only Dell 2400 is a Dimension 2400
http://support.dell.com/support/downloads/...tid=&impid=
Notice there are 5 drivers to select from for video. It is very possible the wrong one was installed
Download SIW:
http://www.gtopala.com/download/siw-setup.exe (live link) This will give you the information we need to determine the correct one to download
Run Siw and when it's populated, scroll down to Video in the Hardware section and click on it
Copy/paste what it says
Also copy/paste what it says for the motherboard

This post has been edited by garmanma: Jun 28 2009, 05:26 PM

[Downblue2009]

That service tag number refers to a tape reader, for some reason
The only Dell 2400 is a Dimension 2400
http://support.dell.com/support/downloads/...tid=&impid=
Notice there are 5 drivers to select from for video. It is very possible the wrong one was installed
Download SIW:
http://www.gtopala.com/download/siw-setup.exe (live link) This will give you the information we need to determine the correct one to download
Run Siw and when it's populated, scroll down to Video in the Hardware section and click on it
Copy/paste what it says
Also copy/paste what it says for the motherboard

Hi garmanma, ( Moderator )
I got your message on my Yahoo e-mail. Thank you for getting back with me and sorry for my stupidity. Yes, my Dell is a Demension 2400. I downloaded SIW and did what you told me. I also downloaded the two recommended drivers that were listed on the Dell support site, but no change in the viewing displays on the Internet sites. I think at sometime I downloaded service pack 3 on my computer which the disc. I got from Dell when I first got the computer has service pack 1a. When I changed it to service pack 3, it had no change effect. Also, I'm running Windows Exployer 8. I don't know if these supposably upgrades make a difference or not for this.

Thanks, Craig

Thanks, Craig

[Zllio]

Hi Downblue 2009,

What happens if you uninstall IE 8?

[Downblue2009]

Hi Downblue 2009,

What happens if you uninstall IE 8?

Hi Zllio,
Well, I started installing the new versions, I think IE 6 first and then IE 8. When I did, it cleared up the web sites so I can read them and all the text didn't run together anymore. I still have trouble with text running off the page and main banner headlines on web sites, color and displays I notice on my son's computer that don't come up on mine on some certain sites. Things like that.

Thanks, Craig

[Zllio]

Hi Craig,

One thing I've not asked you to do is to run sfc /scannow
This is an internal scan which will check all your system files and look for corrupt or missing files. If it finds any, it will try to replace them and if it can't find a replacement, it will ask you to insert your disk and get them from there. Please try this, as it is sounding more and more like something was not right in the original installation.

To run this scan, please go to Start > Run and copy/paste in sfc /scannow and hit ok. The scan should run from there and it will take a little while. If it does not run from there, please try this alternative: Click on Start > Run and type in cmd and click on ok. In the window that opens up, tye in sfc /scannow (be sure the empty space is between the letter c and the / ). Then hit the Enter key.

Let me know if you were able to do this?

Zllio

[Downblue2009]

Hi Craig,

One thing I've not asked you to do is to run sfc /scannow
This is an internal scan which will check all your system files and look for corrupt or missing files. If it finds any, it will try to replace them and if it can't find a replacement, it will ask you to insert your disk and get them from there. Please try this, as it is sounding more and more like something was not right in the original installation.

To run this scan, please go to Start > Run and copy/paste in sfc /scannow and hit ok. The scan should run from there and it will take a little while. If it does not run from there, please try this alternative: Click on Start > Run and type in cmd and click on ok. In the window that opens up, tye in sfc /scannow (be sure the empty space is between the letter c and the / ). Then hit the Enter key.

Let me know if you were able to do this?

Zllio

Hi Zllio,
Yes I was able to do this. When the scanning bar came up it said: Please wait while windows verifies that all protected files are intact and in their original versions. After the scanning bar finished it just went back to the original mode.

Thanks,Craig

[Zllio]

Hi downblue,

In an earlier post you wrote, "When I changed it to service pack 3, it had no change effect".

Did you do a clean install of Windows using disks that are XP-SP1a and then do the Windows updates to get SP3, or how did you get SP3?

Thanks.
Zllio

[Downblue2009]

Hi downblue,

In an earlier post you wrote, "When I changed it to service pack 3, it had no change effect".

Did you do a clean install of Windows using disks that are XP-SP1a and then do the Windows updates to get SP3, or how did you get SP3?

Thanks.
Zllio

Hi Zllio,
When I first got my computer back from the shop it had absolutely nothing on it anymore. When I had the new hard drive put in the computer store I took it to lost everything. I installed XP-SP1a from the disc. that came with my Dell computer when I bought it. When It finally loaded, everything looked fine until I went on the internet. That's when I noticed all the text and pictures were running together. That's when I got on my son's computer and tried to compare everything he had on his because he had taken my XP-SP1a disc. and had put it on his computer with no problems. He was still running Windows 95 on his. I don't understand from the get go how he could have just put XP on his computer and everything came out fine. My came with disc's from Dell and I'm having all kinds of problems.

Anyway, I got SP3 just from an upgrade download from, I think the Dell web site. But it was only after I upgraded to IE 6 then to IE 8 is when I noticed the text was finally readible and video's on sites like Youtube and news broadcast videos starting working again. Also, when I clicked on the drivers that garmanma had suggested me to do from the Dell site, a dialog box came up saying that the drivers I had on my computer had the current upgraded driver....do you want to continue ? I downloaded one of them that was recommended, but no change occured.

Thanks, Craig