Various Viruses, Popups and Automatic Updates not working, Im in way over my head.... Options

[MiaGirl]

I really hope this can be helped.....
I have a computer that had no antivirus software on it. It became so bad that popups made using the internet nearly impossible. I installed Norton on it and it showed that I had viruses and various other problems (I wrote down 3: Vundo, Metajuar and Brojack) Removing this in Norton did not fix the popups.

Also I think the computer was being pharmed, it was a couple of weeks ago. I had found that the DNS server had an address in it that suggested it was being pharmed (or thats what it told me on the antivirus website). I think I may have solved that one particular problem by clicking on "Obtain DNS Server Address Automatically," I really don't know though...

Lastly Automatic updates will NOT turn on, even when i try to go into services.msc and make it start it will not and gives me error 1058.

I am positive that there is something wrong with this computer, I just dont know what or how to fix it....

If anyone can help me I would greatly appreciate it, and thank you in advanced.

Mia

[boopme]

Hello and welcome ...We should do these scans first. Post back 2 logs and tell us how the PC is afterwards,thanks.

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

NEXT:
Please download ATF Cleaner by Atribune & save it to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main "Select Files to Delete" choose: Select All.
• Click the Empty Selected button.
• If you use Firefox browser click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• If you use Opera browser click Opera at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

NOW: SAS scan this will be at least an hour.
Please download and scan with SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
• In the Main Menu, click the Preferences... button.
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

This post has been edited by boopme: Nov 30 2008, 10:41 PM

[MiaGirl]

Thanks for the quick response boopme. I did everything you said and now the computer will not start beyond the XP start up screen and then it restarts and has the windows did not start sucessfully message with starting in safe mode or last known good configuration message.

Any advice?

[boopme]

Have you tried ,Last good Configuration?
Did the scans complete?
Have yoiu tried to fully shut the PC down from the rear switch,wait a minute and restart?

[MiaGirl]

Hi Boopme,
Sorry it took so long for me to reply, I was at work
Starting the computer from the last known good config worked. I had to run the Malwarebytes Anti-Malware from safe mode because the computer would freeze otherwise. Also it seems like I can now enable Automatic updates....

Here are the logs
Malwarebytes' Anti-Malware 1.30
Database version: 1439
Windows 5.1.2600 Service Pack 2

11/30/2008 10:57:21 PM
mbam-log-2008-11-30 (22-57-21).txt

Scan type: Quick Scan
Objects scanned: 50040
Time elapsed: 4 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 46
Registry Values Infected: 9
Registry Data Items Infected: 12
Folders Infected: 12
Files Infected: 29

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\opnlKBqp.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18a97d34-eb8a-4b6d-b5f7-48d3e35c76ec} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{18a97d34-eb8a-4b6d-b5f7-48d3e35c76ec} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{76cfb752-e1b5-45e5-871f-e696b997ffb1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\byxphyvv (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{76cfb752-e1b5-45e5-871f-e696b997ffb1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\vreslabwarning.warningbho (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\vreslabwarning.warningbho.1 (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\z444.z444mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\z444.z444mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b494e7bb-1e33-4922-a947-f74eff4e714f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b494e7bb-1e33-4922-a947-f74eff4e714f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b494e7bb-1e33-4922-a947-f74eff4e714f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\VResLab (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\AMeOpt (Adware.NetOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ba934431-76af-4c99-93c2-c3d21944a72e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus (Rogue.Antivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\smile (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\opnlkbqp -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\opnlkbqp -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://windiwsfsearch.com/ie6.html) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\YourSiteBar (Adware.ISTBar) -> Quarantined and deleted successfully.
C:\Program Files\WAV (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\512686 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\675873 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\Application Data (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\opnlKBqp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\pqBKlnpo.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pqBKlnpo.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\byXPHyvv.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ghuhtnbv.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vbnthuhg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wficwttg.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gttwcifw.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yakydjqt.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tqjdykay.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Local Settings\Application Data\qoqsaee_navps.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Local Settings\Application Data\qoqsaee_nav.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Local Settings\Application Data\qoqsaee.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
C:\Program Files\YourSiteBar\version.txt (Adware.ISTBar) -> Quarantined and deleted successfully.
C:\Program Files\YourSiteBar\yoursitebar.xml (Adware.ISTBar) -> Quarantined and deleted successfully.
C:\Program Files\WAV\WAV1.dat (Rogue.WindowsAntivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nvs2.inf (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mario\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.


This is the SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/01/2008 at 01:15 AM

Application Version : 4.22.1014

Core Rules Database Version : 3656
Trace Rules Database Version: 1637

Scan type : Complete Scan
Total Scan Time : 01:28:00

Memory items scanned : 162
Memory threats detected : 0
Registry items scanned : 4804
Registry threats detected : 22
File items scanned : 33869
File threats detected : 11

Rogue.VirusResponseLab2009
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B494E7BB-1E33-4922-A947-F74EFF4E714F}

Adware.Vundo/Variant-Greek
HKU\S-1-5-21-790525478-1085031214-682003330-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{090D36E1-C518-46FB-B98E-00DCD044A043}
HKCR\CLSID\{090D36E1-C518-46FB-B98E-00DCD044A043}
HKCR\CLSID\{090D36E1-C518-46FB-B98E-00DCD044A043}\InprocServer32
HKCR\CLSID\{090D36E1-C518-46FB-B98E-00DCD044A043}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\GHCCWW.DLL
C:\WINDOWS\SYSTEM32\HHBDPPVJ.DLL
C:\WINDOWS\SYSTEM32\INISXH.DLL
C:\WINDOWS\SYSTEM32\IPTXUHYH.DLL
C:\WINDOWS\SYSTEM32\MSWPBATC.DLL
C:\WINDOWS\SYSTEM32\NBNBUG.DLL
C:\WINDOWS\SYSTEM32\NYQJPB.DLL
C:\WINDOWS\SYSTEM32\RENOUPVM.DLL
C:\WINDOWS\SYSTEM32\XEWUNSJQ.DLL
C:\WINDOWS\SYSTEM32\ZPUJNH.DLL

Rootkit.NDisProt/Fake
HKLM\System\ControlSet001\Services\Ndisprot
C:\WINDOWS\SYSTEM32\DRIVERS\NDISPROT.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_Ndisprot
HKLM\System\ControlSet002\Services\Ndisprot
HKLM\System\ControlSet002\Enum\Root\LEGACY_Ndisprot
HKLM\System\ControlSet003\Services\Ndisprot
HKLM\System\ControlSet003\Enum\Root\LEGACY_Ndisprot
HKLM\System\CurrentControlSet\Services\Ndisprot
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_Ndisprot

Adware.Vundo Variant/Rel
HKLM\SOFTWARE\Microsoft\MS Juan
HKLM\SOFTWARE\Microsoft\MS Juan#RID
HKLM\SOFTWARE\Microsoft\MS Track System
HKLM\SOFTWARE\Microsoft\MS Track System#Uid

Rogue.Component/Trace
HKLM\Software\Microsoft\F02C5E10
HKLM\Software\Microsoft\F02C5E10#f02c5e10
HKLM\Software\Microsoft\F02C5E10#Version
HKLM\Software\Microsoft\F02C5E10#f02cf390
HKLM\Software\Microsoft\F02C5E10#f02c9a75

[boopme]

Hello you have a lot of malware and some of it is stubborn so we may need to rerun things. Also as you see the troubles having no antivirus can cause, So we need you to install one ,else all we do here will be for naught in only a few days.
The malwares are restricting the updates and its a good sign that they are working. Did you run windows update sucessfully yet? Probably be easier once we've cleaned the machine.

First Open MBAM scanner again. Click the update button. Rescan and post that log. Try running MBAM from normal mode as this app is stronger that way. If not run from safe again.

Promise me you will install and keep it
Free antivirus... Avira AntiVir
Install update and scan.

We have more to do but lets get this done...thanks

[MiaGirl]

I do currently have Norton Internet Security, is that enough?

[MiaGirl]

Here is the new log for MBAM

Malwarebytes' Anti-Malware 1.30
Database version: 1443
Windows 5.1.2600 Service Pack 2

12/1/2008 9:10:08 PM
mbam-log-2008-12-01 (21-10-08).txt

Scan type: Quick Scan
Objects scanned: 51182
Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b494e7bb-1e33-4922-a947-f74eff4e714f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b494e7bb-1e33-4922-a947-f74eff4e714f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[boopme]

My bad, I read that wrong. Yes thats good.
Also if you have not rebooted after those scans please do so to complete the makware removal.
We're posting close .. Good Mbam scan... We will need one more after the SDFix scan..

Then follow the Mbam scan with SDFix
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"

• Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
• When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
• If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
• Please copy and paste the contents of Report.txt in your next reply.
• Be sure to renable you anti-virus and and other security programs before connecting to the Internet.

-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

This post has been edited by boopme: Dec 1 2008, 09:16 PM

[MiaGirl]

Is it okay that I ran the second SDFix scan in normal mode (not safe mode?) with virus scanners on?

Here is the log


SDFix: Version 1.240
Run by Mario on Mon 12/01/2008 at 09:53 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\DOCUME~1\Mario\LOCALS~1\Temp\TMP17.tmp - Deleted
C:\DOCUME~1\Mario\LOCALS~1\Temp\TMP1C.tmp - Deleted
C:\DOCUME~1\Mario\LOCALS~1\Temp\TMP1D.tmp - Deleted
C:\DOCUME~1\Mario\LOCALS~1\Temp\TMP1E.tmp - Deleted
C:\DOCUME~1\Mario\LOCALS~1\Temp\TMPD3.tmp - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-01 22:07:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\\Program Files\\Common Files\\AOL\\1132101710\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1132101710\\EE\\AOLServiceHost.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
"C:\\Program Files\\Blubster\\Blubster.exe"="C:\\Program Files\\Blubster\\Blubster.exe:*:Enabled:Blubster"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :


Finished!

[boopme]

I ran the second SDFix scan in normal mode (not safe mode?) with virus scanners on

Did you run it once from Safe,if so can we see that log too. Or would it not run in safe?
Do you need hlp disabling your scanners?
Also run another Updated MBAM scan. Sorry but there just aren't any real shortcuts to malware removal.

[MiaGirl]

Sorry-- I should have made myself more clear, when the computer rebooted to do the "final check" the computer was not in safe mode. But when I started the scan it was. Also I guess i do need help disabling my scanners since i didnt think any were running (i didnt see them in the tray beside the clock)

This post has been edited by MiaGirl: Dec 1 2008, 10:43 PM

[MiaGirl]

Just finished the last MBAM scan

Malwarebytes' Anti-Malware 1.30
Database version: 1443
Windows 5.1.2600 Service Pack 2

12/1/2008 10:39:24 PM
mbam-log-2008-12-01 (22-39-24).txt

Scan type: Quick Scan
Objects scanned: 51194
Time elapsed: 10 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[boopme]

Well it may have worked but I'd rather be sure as in safe mode malwares are in active and easier to remve.
See Enabling or disabling Norton Internet Security or Norton Personal Firewall Leave firewall on.
MBAM is not active and SAS should have a System Tray icon. That by right clicking will produce a window with a On/Off option.
Do you have any others?
Then run SDFix and MBAM again.

[MiaGirl]

These instructions ( Enabling or disabling Norton Internet Security or Norton Personal Firewall) dont seem to apply to me, there is no left pane with User Accounts in it.....