Malware Unremovable Free Scan

Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal

Forum Guidelines

Read this topic before posting a log.

DO NOT post a ComboFix log unless requested to.

Only members of the HijackThis Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.

When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.

Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.

Malware Unremovable Free Scan, do not know how to remove

Options

Orange Blossom View Member Profile	Aug 7 2008, 11:39 PM Post #2
OBleepin Investigator Group: Moderator Posts: 17,883 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150	Hello ctfabrication, We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Upon completing the steps below, a staff member will review and take the steps necessary with you to get your machine back in working order, clean and free of malware. Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop. alternate download site DSS will do the following: Create a new System Restore point in Windows XP and Vista. Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives. Check some important areas of your system and produce a report for an analyst to review. Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes. You must be logged onto an account with administrator privileges when using. Close all applications and windows. Double-click on dss.exe to run it and follow the prompts. If your anti-virus or firewall complains, please allow this script to run as it is not malicious. When the scan is complete, two text files will open in Notepad: main.txt <- this one will be maximized extra.txt <- this one will be minimized If not, they both can be found in the C:\Deckard\System Scanner folder. Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply. -- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so. -- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful. If you already preformed the steps above, we still need to see the current state of the machine. A fresh scan and logs are still necessary Click on Start then Run Copy and paste the following in bold in the open window and then click OK "%userprofile%\desktop\dss.exe" /config This will open up DSS configuration Click on Check All Click Scan DSS will now run again when finished Please post back both logs that open in notepad Main txt and extra txt Next Please do a scan with Kaspersky Online Scanner Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan. Click on the Accept button and install any components it needs. The program will install and then begin downloading the latest definition files. After the files have been downloaded on the left side of the page in the Scan section select My Computer This will start the program and scan your system. The scan will take a while, so be patient and let it run. Once the scan is complete, click on View scan report Now, click on the Save Report as button. Save the file to your desktop. Copy and paste that information in your next post. -------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

Orange Blossom View Member Profile	Sep 12 2008, 10:25 PM Post #3
OBleepin Investigator Group: Moderator Posts: 17,883 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150	Due to the lack of feedback this Topic is closed. If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic. -------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

« Next Oldest · HijackThis Logs and Virus/Trojan/Spyware/Malware Removal · Next Newest »

1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)

0 Members:

Display Mode: Standard · Switch to: Linear+ · Switch to: Outline

Track this topic · Email this topic · Print this topic · Subscribe to this forum

Lo-Fi Version

Time is now: 22nd November 2009 - 12:01 AM

Advertise \| About Us \| Terms of Use \| Privacy Policy \| Contact Us \| Site Map \| Chat \| Tutorials \| Uninstall List
Discussion Forums \| The Computer Glossary \| Resources \| RSS Feeds \| Startups \| The File Database \| Virus Removal Guides