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BleepingComputer.com _ Internal Hardware _ New USB PCI card won't allow computer to start

Posted by: transcora Jan 8 2009, 08:51 PM

Hello, first of all I'll explain my problem and then give the more technical specifications, I hope that manner is quite alright.

I have an older computer that still has USB 1.1. I know, it's lame. So instead of shelling out the cash that I should, I decided to continue being a cheap sunovagun and just opted to buy a USB 2.0 PCI card. When I put the card in, the computer will start for less than a second and then nothing. Once removed, my computer started up, got past the login screen, and then automatically restarted twice, giving me a 'The system has recovered from a serious error' or a similarly phrased error, suggesting that it may be a hardware issue.

I have tested the card in more than one slot(I only had two open) and a no go in either. In all instances the card was cleanly pushed in all of the way into the computer.

If anyone has anything that can help, I would appreciate any assitance.

For more specifications, I have a Dell Dimension XPS B600r. I have added a secondary hard drive, and a 128MB video card, NVidia Ti 4200, which I do use the s video on to use my television as a second monitor. I have added a LiteOn 20X DVD writer, as well as a generic wired ethernet card. Those are in addition to the standard HD/cd writer/processor/ram. I have a Pentium 3 gigahertz processer with 256 megs of Ram.

There are five slots, plus the video card slot. From the buttom up, the bottom slot has my sound card, then there is a blank space, then my unused modem, then my ethernet card, then another blank space.

http://www.amazon.com/1PORT-Desktop-Card-via-Chip/dp/B000B63KQ4/ref=pd_bbs_sr_2?ie=UTF8&s=electronics&qid=1231031522&sr=8-2 I purchased and recieved tonight.

Any help would be much appreciated.

PS Windows XP SP3 with all the latest updates.

Posted by: usasma Jan 8 2009, 09:14 PM

The first suspect is the card - can you send it back for an exchange?

Posted by: transcora Jan 8 2009, 09:16 PM

Can't say. The card was cheap, but if I have to pay to ship it back it would cost me five bucks, after I spent five on it in the first place and five to ship back. So if it came down to that, seems like I could just get another card. But I can't call them until tommorow.

Posted by: hamluis Jan 8 2009, 09:38 PM

Older computer with USB 1.0?

May need a BIOS update...that would be my guess.

Louis