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Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Virus, Trojan, Spyware, and Malware Removal Logs(Mark this forum as read)
  Topic Started By Stats Last Post Info
Locked Topic Ran MBAM, killed computer
stuck in safe mode
forest bayou 
  • 2 Replies
  • 166 Views
Locked Topic Attachments System Check DOS/Alureon.E
Help cant run rkill, malwarebytes
maxiesox 
  • 37 Replies
  • 683 Views
Locked Topic Attachments HiJackThis log, Please Diagnose vgstudio 
  • 6 Replies
  • 193 Views
Locked Topic Attachments IE hangs and when I go to Task Manger to end it, I see an extra iexplore.exe process
My computer also sounds like it is gonna take off.
blah321456 
  • 16 Replies
  • 329 Views
Locked Topic Attachments Win XP Antivirus 2012
Stubborn virus unable to fully remove.
Enchauto 
  • 17 Replies
  • 544 Views
Locked Topic Internet connection not working after Antivirus 2012 removal librarylady1 
  • 41 Replies
  • 827 Views
Locked Topic Attachments Still Infected, need help!
Removed Antispyware 2012 but still can't get online
Frosty1 
  • 20 Replies
  • 387 Views
New Replies Attachments Hijack this log to remove >>> Just In Time Debuger and XP Home Security 2012 Malware gnome86 
  • 3 Replies
  • 136 Views
Locked Topic Blue Screen Crashes purplehero 
  • 4 Replies
  • 279 Views
Locked Topic Attachments Browser Redirects are Viruses gnikk 
  • 13 Replies
  • 250 Views
Locked Topic Attachments Sony Vaio PCG-61611L Infected (Nothing Opens) Need help! El Love 
  • 25 Replies
  • 551 Views
Moved Topic Moved   Browser hijacker: Tubby
Random emails getting sent out from my yahoo email account
nickvlad 
  • -- Replies
  • -- Views
Moved Topic Moved   Eset unable to clean
PLEASE Help :(
Newbie399 
  • -- Replies
  • -- Views
Hot Topic (New) Attachments Error Messages Forcing Restart + Google Redirect Virus
Program folders also appear empty. Please Help.
Seagreen 
  • 29 Replies
  • 585 Views
New Replies Phoenix Exploit 769
AVG detected a crimeware infection
Blockinlick 
  • 3 Replies
  • 196 Views
Hot Topic (New) Attachments Infected MBR - Norton power eraser says rikvm_C6F09094.sys is a bad file but the file remains and never gets fixed
Assisted by Broni who suggested elevated assistance
solovely 
  • 20 Replies
  • 408 Views
Moved Topic Moved   Executables Issue? Please Help
Executable files all get security scans and do not run
Jokerz Wild 
  • -- Replies
  • -- Views
Locked Topic Combofix
pc worked slow, and messenger infected
zebuth007 
  • 5 Replies
  • 271 Views
Locked Topic malware or virus? Please help. vpavan 
  • 2 Replies
  • 135 Views
Locked Topic Attachments Infected with Google Redirect Virus
Don't know how to remove it
chrissywv 
  • 35 Replies
  • 979 Views
Locked Topic Attachments Logs for Windows Defender Virus
Original Post: Windows Defender Virus - or worse?
Dinx 
  • 37 Replies
  • 638 Views
Locked Topic Attachments lost "rookie"
as per "BOOPME"
bubba1980 
  • 4 Replies
  • 130 Views
Locked Topic Attachments Agent_r.AWW detected by AVG (MBAM gives clean log)
Infected file: smb.sys -critical/system file that should'nt be rem
pumex 
  • 109 Replies
  • 2,508 Views
Locked Topic Attachments Malware Activity: TDSS Rootkit infection
Rootkit infection redirecting search, Windows7 shutdown/restart errors
anotherTDSSvictim 
  • 10 Replies
  • 331 Views
New Replies Attachments Windows explorer (explorer.exe) crashing - no disk
explorer.exe crashes upon startup and I don't have my install disk
ziaBear 
  • 1 Reply
  • 172 Views
Locked Topic No internet after Trojan.Dropper.PE4 cleaned!!! kgbadger 
  • 2 Replies
  • 194 Views
Locked Topic Google Redirect causing havoc hurst88 
  • 23 Replies
  • 716 Views
New Replies High memory/CPU usage - possible malware issue??
Don't know how to remove it!! Please help!!
foxyn 
  • 7 Replies
  • 260 Views
Locked Topic Attachments Google redirect woes hpilgrim3 
  • 67 Replies
  • 1,147 Views
Locked Topic Attachments XP Anitvirus 2012 removal problems
Followed removal instructions but still having problems
rhinod 
  • 2 Replies
  • 101 Views
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