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Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Virus, Trojan, Spyware, and Malware Removal Logs(Mark this forum as read)
  Topic Started By Stats Last Post Info
Moved Topic Moved   infected with celas virus
don't know how to remove
Argylefan 
  • -- Replies
  • -- Views
New Replies Attachments ProcessSwi.exe and wupdate.exe ausghostdog 
  • 4 Replies
  • 252 Views
Locked Topic computer crashing while running Malwarebytes VictoriaBC 
  • 2 Replies
  • 156 Views
Moved Topic Moved   MyStart.smilebox.com dwakefield 
  • -- Replies
  • -- Views
Hot Topic (New) Attachments Code-C
Please help me to remove it
purpleshoes14 
  • 27 Replies
  • 706 Views
New Replies Attachments Can't update windows/ Automatic Updates is turned off in Security System
Error number: 0x80070424
happyR1girl 
  • 1 Reply
  • 113 Views
New Replies Attachments Virus infection
Virus infection and unable to open/update antivirus software
karamferris 
  • 9 Replies
  • 269 Views
New Replies slow open and run ie jackoff 
  • 13 Replies
  • 386 Views
New Replies Getting slow internet speed /slow browser
unsure what it could be
alloy 
  • 0 Replies
  • 110 Views
New Replies Attachments Win32?
I need professional assistance
Varnson1 
  • 0 Replies
  • 88 Views
Locked Topic Attachments Search Redirects, Windows Update failing
Need help with multiple issues caused by this malware
thelaw 
  • 75 Replies
  • 2,296 Views
Hot Topic (New) Attachments anything.puma
redirects google or bing
liam m 
  • 45 Replies
  • 574 Views
Locked Topic Attachments Infected with Incredibar malware
Do not know how to remove it
googly10194 
  • 8 Replies
  • 556 Views
Locked Topic Attachments Shop to win malware at startup - can't uncheck daynip 
  • 8 Replies
  • 333 Views
Locked Topic Just wanting to make sure everything is good poppin 
  • 2 Replies
  • 162 Views
New Replies Windows roll back / missing files Valeno 
  • 0 Replies
  • 139 Views
Locked Topic Windows security Spyware/Adware Infection
Fake alert?
osondoro 
  • 30 Replies
  • 631 Views
Locked Topic Attachments System Modification Found by RootKit
Cryptic trojan, downloader and zeroaccess
nopolicies 
  • 28 Replies
  • 482 Views
Locked Topic Attachments Persistent Redirect "Zero Access" rootkit
Butterflysearch.net / Zero Access Redirect
Chili23 
  • 21 Replies
  • 515 Views
Locked Topic Attachments Infected with Smart hdd, unable to remove
Smart hdd still present on laptop after following removal instructions
MJM13 
  • 15 Replies
  • 682 Views
Locked Topic Attachments Amazon.com Hijacked With Fraudulent Credit Prompt
Possible ZBOT or other rootkit activity, looks deep.
GrimBrunn 
  • 16 Replies
  • 365 Views
Locked Topic nginx redirect issue wahwho11 
  • 4 Replies
  • 197 Views
Locked Topic Attachments tdss file system Matt1010 
  • 19 Replies
  • 453 Views
Locked Topic google Redirect issue
Google redirect malware
chapmadw 
  • 39 Replies
  • 651 Views
Locked Topic Attachments Infected with unknown virus/malware
Haven't been able to find with malware or spyware software
gcmarcus 
  • 24 Replies
  • 657 Views
Locked Topic Attachments Gmer found a threat (cont. from Something turning off Automatic Updates )
Logs from Gmer and DDS requested by kisk
wicky 
  • 36 Replies
  • 627 Views
Locked Topic Browser Redirected to Happili.com
Please help me make it stop
c0lossus 
  • 33 Replies
  • 1,214 Views
Locked Topic Google Redirect Virus mwfromct 
  • 3 Replies
  • 239 Views
Locked Topic Attachments searchnu.com petow 
  • 14 Replies
  • 647 Views
Locked Topic Attachments Malware uTorrent Control 2 community bar Firefox
Downloaded uTorrent came with annoying malware
gotsumoves 
  • 26 Replies
  • 1,335 Views
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