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Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Virus, Trojan, Spyware, and Malware Removal Logs(Mark this forum as read)
  Topic Started By Stats Last Post Info
Locked Topic consrv.dll virus
Cant erase it
Axent 
  • 19 Replies
  • 439 Views
New Replies Attachments Search Engine Redirect -- even in safe mode
Please help...driving me insane
ProblemGuy 
  • 6 Replies
  • 125 Views
Hot Topic (New) HiJack This log...(Chrome acting weird)
Please look at my log...many many thanks.
ericscottp 
  • 65 Replies
  • 1,204 Views
Hot Topic (New) Zero Access Root Kit and hidden files
Posted here on request of Boopme
Annie12 
  • 136 Replies
  • 2,584 Views
New Replies Attachments Google Redirect - IE working after TDSSkiller but not Firefox bcym 
  • 7 Replies
  • 250 Views
New Replies Attachments HELP backdoor.win32.zaccess.oun oldbone 
  • 1 Reply
  • 108 Views
New Replies Computer infected with SMART HDD - tried user guide and get stuck kimb0091 
  • 4 Replies
  • 86 Views
Hot Topic (New) Attachments RootKit Malware
Sent here from another forum
Cactus John 
  • 120 Replies
  • 2,999 Views
Hot Topic (New) Attachments Intermittent rapidly flickering icons AndrewOS 
  • 16 Replies
  • 302 Views
Hot Topic (New) DDS LOG
redirect virus R/T happili.com
roxiefan 
  • 36 Replies
  • 579 Views
Hot Topic (New) Attachments Another Infected with who knows what and Google (as well as others) keep redirecting
Do not know how to remove it
airdelivery 
  • 27 Replies
  • 638 Views
New Replies CPU maxing out problem
with nothing running - even in safe mode
GrandReaper 
  • 0 Replies
  • 31 Views
New Replies Trojan win32/sirefef.AG
trojan removal
Brian S 
  • 1 Reply
  • 87 Views
Hot Topic (New) Returning user needing help with new computer and new problems
attempting to fix a laptop for my mother
TheAtomicToaster 
  • 14 Replies
  • 339 Views
New Replies HijackThis Log: Please help Diagnose Yvon66 
  • 0 Replies
  • 40 Views
New Replies Redirect click.get-answers-fast.com
Redirect virus. Was Hapilli (fixed that), now others are appearing
MIP31415 
  • 12 Replies
  • 253 Views
New Replies Attachments browser redirects because of spam ads intronic 
  • 3 Replies
  • 114 Views
New Replies Constant Redirects, Internet Explorer running in the background Budgins 
  • 13 Replies
  • 219 Views
Hot Topic (New) Require a closer look a possible Google search infection?
No idea what's going on
VicVegas 
  • 19 Replies
  • 298 Views
Hot Topic (New) Attachments I CAN NOT RUN ANYTHING
related to SMART HDD
Robinae 
  • 206 Replies
  • 4,222 Views
Hot Topic (New) Attachments New Variant of Zero Access Rootkit Ouchie! Dan.Newton 
  • 26 Replies
  • 287 Views
Hot Topic (New) Attachments Windows Antivirus 2012 but not? Jeff Franklin 
  • 17 Replies
  • 420 Views
Hot Topic (New) constant alerts from antimalware program and stolen passwords avendesora 
  • 23 Replies
  • 425 Views
Hot Topic (New) Attachments Multiple infection-Trojan, Rootkit and DOS hilus 
  • 18 Replies
  • 316 Views
New Replies recurring Rootkit TDSS.v3
blank desktop, empty file folders, empty start menu
BigRedDog 
  • 5 Replies
  • 283 Views
Locked Topic Help Needed - I Think My PC is Infected! MandyMH 
  • 1 Reply
  • 78 Views
New Replies Attachments BSOD 0x000000D1 iastor.sys Couzycouz 
  • 4 Replies
  • 197 Views
New Replies Attachments Multiple problems with internet connection, programs starting when disabled with autoruns.exe, system restore didn't work
Something is wrong, and I have no idea what. Please help.
jmpk19 
  • 6 Replies
  • 246 Views
Locked Topic Attachments Another Celas infection
Vista infected with Celas
James-ACS 
  • 3 Replies
  • 91 Views
Hot Topic (New) Desktop Icons Won't Move & No Sound jamiehart 
  • 18 Replies
  • 405 Views
  • 3793 Pages +
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