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Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Virus, Trojan, Spyware, and Malware Removal Logs(Mark this forum as read)
  Topic Started By Stats Last Post Info
New Replies S.M.A.R.T. Repeair Malware Carpetman3737 
  • 1 Reply
  • 162 Views
New Replies Attachments Win7 System restore problems
Unable to system restore
emeraldislander 
  • 12 Replies
  • 407 Views
Locked Topic Infected with alureon.e mhenyon 
  • 20 Replies
  • 501 Views
Locked Topic Attachments redirect - scour - Google search with Firefox
don't know how to remove it!
fiery 
  • 34 Replies
  • 748 Views
Locked Topic BSOD: "stop: c0000135" error
Possible ZeroAccess MAX++ rookit infection.
Tyras 
  • 5 Replies
  • 469 Views
Locked Topic Attachments Audio Background Ads vegetalordofall 
  • 20 Replies
  • 384 Views
Locked Topic Attachments WINDOWS VISTA, infected
Can NOT remove it
PatriceJ 
  • 2 Replies
  • 169 Views
Locked Topic Can you fix a botched attempt at malware removal?
Ran Combofix under tutillage of a friend and now nothing works...
mystrylshada 
  • 2 Replies
  • 143 Views
Locked Topic After Deleting Virus, Is The Programme Safe? tcswaite 
  • 2 Replies
  • 135 Views
Locked Topic Acer aspire 8930g hijackthis result with win7 32 bit kaannn 
  • 3 Replies
  • 235 Views
Locked Topic Attachments Infected with Trojan Hider.MPR
AVG detects but can't remove
Kenickie 
  • 20 Replies
  • 802 Views
Locked Topic Attachments Hijackthis log
MOVED to Virus,Trojan and Malware Removal Logs ~~boopme
MelissaBrook 
  • 26 Replies
  • 623 Views
Locked Topic TDL4 aswmbr removed, now can only boot in safe mode
scanned with aswmbr, removed tdl4 now can not boot
NickPower 
  • 9 Replies
  • 283 Views
Locked Topic Attachments Computer infested. Please help
AVG detects PSW.Agent.AUET, ASJX, ARMW and Generic9RDX but doesnt remo
AgentCormac 
  • 16 Replies
  • 404 Views
Locked Topic Attachments Comcast says I have a computer with email bot
steps to scan and fix
ladytrae 
  • 16 Replies
  • 534 Views
Locked Topic STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program chahedous 
  • 10 Replies
  • 316 Views
Locked Topic afdll .exe constantly repearing in Task Manager iBullet 
  • 10 Replies
  • 374 Views
Locked Topic Attachments Happili Redirect ....HELP!
do not know how to remove it !
jet222 
  • 17 Replies
  • 687 Views
Locked Topic Hit With Google Redirect CrisGer 
  • 41 Replies
  • 1,020 Views
Locked Topic Attachments tr/atraps.gen2 Help!! problematicchaos 
  • 7 Replies
  • 409 Views
New Replies Attachments Computer wont boot after infection removal prozonelayer 
  • 1 Reply
  • 134 Views
New Replies BSOD: c0000135 consrv was not found Randall_Scott 
  • 1 Reply
  • 123 Views
Hot Topic (New) Attachments Infected with Smart Fortress 2012
Already tried self-help guide
doughersh 
  • 18 Replies
  • 906 Views
New Replies Attachments Infection removal please! TrojWare.Win32.Nebuler.DA@1
C:\Windows\System32\msikrm32.dll is running
kbilly 
  • 3 Replies
  • 207 Views
New Replies I think I am being attacked by Win32.Recycler iw_nat04 
  • 1 Reply
  • 220 Views
Locked Topic Attachments Recovering from Antimalware Doctor infection gordon7322 
  • 12 Replies
  • 267 Views
Locked Topic Attachments Issue dealing with Trojan.win32.VB.AHH Corey Zhang 
  • 5 Replies
  • 366 Views
Hot Topic (New) Attachments Norton Power Eraser detected ZeroAccess.kmem
I am infected have been for months. Ran lots of AV's and removers.
Rod Warrix 
  • 23 Replies
  • 559 Views
Hot Topic (New) Attachments Firefox locked, IE runs erratically, lots of threats found. More to go? NormT 
  • 19 Replies
  • 467 Views
Hot Topic (New) Attachments Virus... can't update malware... connection issues?
This started out as the black screen (hard drive failure) virus
Mick Mc 
  • 18 Replies
  • 322 Views
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