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Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Virus, Trojan, Spyware, and Malware Removal Logs(Mark this forum as read)
  Topic Started By Stats Last Post Info
Locked Topic Pinned   Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Instructions for receiving help in cleaning your computer
Grinler 
  • 1 Reply
  • 3,330,187 Views
Locked Topic Pinned   Why we request you disable CD Emulation when receiving Malware Removal Advice Grinler 
  • 0 Replies
  • 91,720 Views
Locked Topic Pinned   Slow Computer/browser? Check Here First; It May Not Be Malware quietman7 
  • 1 Reply
  • 340,191 Views
Locked Topic Pinned   Malware Removal Training Program
Learn about it here, and join the program!
harrythook 
  • 0 Replies
  • 126,974 Views
Hot Topic (New) Attachments Infected with trojan.zeroaccess.b
Please help remove
jerry123 
  • 39 Replies
  • 583 Views
Hot Topic (New) Attachments GoogleRedirect;Shutdowns;HighCPUUsage;IETrouble
GettingWorse;DoNotKnowWhatOrHowToRemove
Nil Desperandum 
  • 40 Replies
  • 587 Views
Hot Topic (New) Attachments Google Redirect
Was datingguru, but now just "page not found"
n4k 
  • 26 Replies
  • 432 Views
Hot Topic (New) Attachments Infected with 'Internet Security' and unable to boot on any safe mode
Unable to regain Internet access. tdsskiller.exe can't load driver
al345 
  • 49 Replies
  • 923 Views
New Replies Attachments Infected with redirecting rootkit - possibly Vipsearchs.net variant
Google search results redirect via vipsearchs.net, etc.
Damaru 
  • 11 Replies
  • 236 Views
Hot Topic (New) Attachments infected with TDSS and google keeps redirecting, Also system tool pop-ups
I don't know how to remove it.
bigbadbuck87 
  • 62 Replies
  • 1,671 Views
Hot Topic (New) Attachments Infected with Tidserv Activity
Keep getting the pop-up message and don't know how to remove it.
JeepGiant 
  • 62 Replies
  • 1,040 Views
Hot Topic (New) Attachments Rogue AV Product - PC Performance & Stability Analysis Report DnDer 
  • 21 Replies
  • 501 Views
New Replies Attachments Need help with trojans..Win32/Toolbar.Zugo, Win32/InstallCore.D, JS/Agent.NDJ, Win32/TrojanDownloader.Tracur, Java/Agent.DU and probably a few more
Please help me remove these trojans
djw23 
  • 7 Replies
  • 153 Views
New Replies Hijacked Browser peterm41 
  • 1 Reply
  • 68 Views
Hot Topic (New) Attachments Help to remove Findgala search redirect ajtallin 
  • 19 Replies
  • 402 Views
New Replies Attachments Hit by System Check
Have run RKill, TDSSKiller and Malwarebytes but still have problems
Pavyman 
  • 9 Replies
  • 241 Views
Hot Topic (New) Attachments Need help with Rootkit.ZeroAccess and TR/Crypt and others
Don't know how to remove it!
djw23 
  • 21 Replies
  • 689 Views
Hot Topic (New) Searchqu blocka 
  • 17 Replies
  • 279 Views
New Replies Request for semi urgent help. Computer Attempter 
  • 0 Replies
  • 31 Views
Locked Topic Attachments Vista 64bit C0000135, consrv not found BCnicole 
  • 23 Replies
  • 289 Views
Hot Topic (New) Hijack This log
laptop hacked?
mardoom 
  • 15 Replies
  • 259 Views
New Replies Attachments Remnants of google redirection after wipe, possible svchost.exe problem, logs posted Jonathan_Cook 
  • 0 Replies
  • 44 Views
New Replies Problems with consrv.dll
Keeps coming back
DDave64 
  • 0 Replies
  • 30 Views
Hot Topic (New) Attachments Don't know what's wrong printerandink 
  • 40 Replies
  • 446 Views
Hot Topic (New) No internet after I used TDSS Killer
My connection has been lost after I downloaded TDSS Killer on my compu
Geogbuff 
  • 17 Replies
  • 546 Views
New Replies Links being redirected to Foodpuma.com and other sites TylerL91 
  • 5 Replies
  • 225 Views
Hot Topic (New) Attachments Inadvertantly disabled svc host pc won't boot lungbuster 
  • 15 Replies
  • 213 Views
New Replies Attachments Infected with virus but I don't know what dmshepherd 
  • 10 Replies
  • 270 Views
New Replies Attachments Google sites blocked and searches redirect to various puma.com sites.
Tried various antivirus/malware, always clean.
Green97 
  • 0 Replies
  • 45 Views
New Replies Google Redirect Futurebababooey 
  • 0 Replies
  • 37 Views
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