Shortcut Cleaner is a utility that will scan your computer for Windows shortcuts that have been hijacked by unwanted or malicious software.  When Shortcut Cleaner finds bad shortcuts, it will automatically clean them so that they do not open unwanted programs.  

Junkware Removal Tool is a security utility that searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer.  A common tactics among freeware publishers is to offer their products for free, but bundle them with PUPs in order to earn revenue.  This tool will help you remove these types of programs.

AdwCleaner is a program that searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer.  By using AdwCleaner you can easily remove many of these types of programs for a better user experience on your computer and while browsing the web.

SecurityCheck is a program that searches for installed and running security programs on a user's program. After it is finished, SecurityCheck will then display a log file that contains information about the security programs found on your computer and the status of security services such as Windows Firewall.

RogueKiller is a security tool that can be used to terminate and remove malicious processes and programs from your computer.  RogueKiller has the ability to remove infections such as ZeroAccess, TDSS, rogue anti-spyware programs, and Ransomwares.

BlitzBlank is an advanced system administration tool that allows you to disable drivers, delete files, folders, Windows Registry keys and values that are in-use or locked by malware. BlitzBlank also includes the ability to create scripts for removing multiple files, folders, and Registry information at once in order to avoid malware recreating the files and locking them again. This tool should only be used by advanced system administrators and IT professionals due to its ability to delete almost any file or folder.

OTL, or OldTimer ListIt, is a tool that is used to diagnose a computer for a possible malware presence and to provide system diagnostics information that can by someone working on a computer.  When run, OTL will scan your computer for a variety of information and then generate a report with a tremendous amount of information about your computer's hardware, programs, files, and running environment.

HijackThis is a program that can be used to quickly spot home page hijackers and startup programs that you do not want to start automatically. This program is a not anti-virus program, but rather a enumerator that lists programs that are starting up automatically on your computer as well as other configuration information that is commonly hijacked.

Hosts-perm.bat is a batch file that will reset the permissions for the Windows HOSTS file.  In the event that you attempt to delete or modify the HOSTS file and receive a message stating that you do not have permission, you can use the Hosts-perm.bat to reset the permissions so that you can properly access it.

ListParts is a small utility that will create a log that contains a listing of all the hard drive partitions on your computer, which can then be posted on the forum that you are receiving help.  This tool is useful for diagnosing rootkit infections that create additional hidden partitions on your computer.